Medical Administration Officer

Summary

The Medical Administration Officer serves as the Deputy Chief in the Health Administration Service (HAS) for the VA Eastern Colorado Healthcare System (ECHCS). The incumbent reports directly to the Chief of Health Administration Service providing leadership and managerial support for substantial operations to fulfill the VA mission and will oversee all critical programs in in conjunction with the Chief of HAS to include supervisory duties of all Sections Chiefs or Managers.

Duties

Duties include but are not limited to: provide direct supervision and leadership to section chiefs within HAS and work with the section chiefs to ensure day to day operations. writes, reviews and develops policies as it relates to the sections that he/she directly supervises Health Administration Service. leads in managing and sustaining the various programs and driving change initiatives in medical support staff related to the all clinical areas to include any Lead or supervisory staff in those sections. oversees contracts and fiscal management as it relates to various HAS programs. ensure accurate, timely and consistent data is entered into the Medical Center database. Coordinates the collection of data concerning patient care activities; makes computations as required and reports monthly, quarterly or annually to management. produces executive reports and analyzing dashboards for effective service wide improvements. provide oversight of effective program management in Health Benefits, Enrollment/Eligibility, Beneficiary Travel, Special Mode Transportation, Veterans Transportation System, Patient Funds, Lodging, Administrative Officers on Duty, Decedent Affairs, Emergency Room Clerical Support, facility reports, Ward Administration support, and outpatient clinic operations. oversees VA directives, policies and procedures as it relates to Health Administration Service. participates in investigating patient complaints on eligibility issues, transportation, and inpatient operations, clinic operations, and all other HAS operations and prepares written response for Chief Health Administrative Service. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: Monday-Friday; 8:00 am - 4:30 pm Telework: This position may be authorized for ad-hoc telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position Position Description/PD#: Medical Administration Officer/PD135110 and PD12299O Relocation/Recruitment Incentives: May be authorized; may be paid to highly qualified candidate. Critical Skills Incentive (CSI): Not authorized. Permanent Change of Station (PCS): Not authorized.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/23/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11. For a GS-13 position you must have served 52 weeks at the GS-12.The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. Specialized experience for GS-12: You must have one (1) year of specialized experience equivalent to at least the next lower grade (GS-11) in the Federal Service, that is directly related to the work of the position and has equipped me with the particular knowledge, skills, and abilities to successfully perform the duties of a Medical Administration Officer. Qualifying specialized experience includes the ability to perform supervisory duties in the Health Administration Service, administer policies and priorities for patient care, patient administration, medical record administration, and conduct an array of qualitative and quantitative analyses. Specialized experience for GS-13: You must have one (1) year of specialized experience equivalent to at least the next lower grade (GS-12) in the Federal Service, that is directly related to the work of the position and has equipped me with the particular knowledge, skills, and abilities to successfully perform the duties of a Medical Administration Officer. Qualifying specialized experience includes advising executive leadership, resolving complex operational issues, interpreting and implementing regulations, leading change initiatives, coordinating cross-functional teams, and insuring compliance with federal policies, healthcare regulations, and organizational performance requirement. Preferred experience: One year of supervisory duties including oversight of healthcare administrative operations, patient administration, scheduling, enrollment and eligibility, health information management, transportation programs, call center operations, clinic administration, data management, performance improvement initiatives, and workforce management. You may qualify based on your experience as described below: For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.