Medical Assistant

About Porch Light Health:

Porch Light Health is a respected leader in the outpatient treatment of Opioid Use Disorder (OUD) and Alcohol Use Disorder (AUD) and other addictive disorders. We foster a supportive and family-oriented environment where patients are treated with compassion, respect, and honesty. Our team believes that addiction is a chronic, relapsing brain disease, and we are passionate about helping individuals navigate their recovery journey. We provide Medication-Assisted Treatment (MAT), Methadone treatment, and behavioral health services, helping patients discover their purpose and build a healthy community. We are seeking a dedicated and compassionate Patient Care Coordinator Medical Assistant to join our growing team in a fast-paced, dynamic medical setting.

Responsibilities and Duties:

As a Medical Assistant at Porch Light Health, you will be expected to perform a combination of clinical and administrative tasks to support both our medical team and our patients. Specific responsibilities include, but are not limited to:

Booking and Rescheduling Appointments:

Coordinate with patients to schedule and reschedule appointments efficiently.

Managing Prior Authorizations:

Submit and track insurance prior authorizations to ensure timely treatment for patients.

Patient Monitoring and Communication:

Take and record patient vitals, perform injections, and provide ongoing communication with patients regarding their treatment.

Insurance Liaison:

Act as the primary point of contact for insurance-related questions and issues, ensuring proper coverage for patient care.

Provider Communication:

Maintain respectful and professional communication with providers and other medical staff.

Clinic Administration:

Assist with administrative tasks such as managing clinic data, filing paperwork, maintaining patient records, performing injections, and ensuring the clinic's smooth operation.

Clinic Operations:

Assist in opening and closing the clinic, ensuring that all tasks, such as facility cleaning and paperwork management, are completed efficiently.

Patient Education and Support:

Guide patients through paperwork, contracts, and medical protocols related to addiction treatment.

Qualifications and Skills:

The ideal candidate will possess the following qualifications and skills:

Certified Medical Assistant (CMA)

○ Registered Medical Assistant (RMA) or other relevant certification is also acceptable.

Phlebotomy Experience:

○ Phlebotomy skills are highly desirable.

Proficiency in Google Suite:

○ Comfortable using Google Docs, Sheets, and other Google applications.

Experience with EMR Systems:

○ Previous experience with Electronic Medical Records (EMR) systems is preferred (at least 1 year).

Ability to Navigate Multiple Patient Medical Record Platforms:

○ Capable of learning and adapting to various patient management systems.

Strong Communication Skills:

○ Able to communicate effectively with patients, insurance companies, providers, and coworkers in a professional manner.

Time Management Skills:

○ Ability to prioritize tasks and manage time effectively in a busy clinic setting.

Dependability and Reliability:

○ Must be reliable, punctual, and willing to travel to multiple rural locations as needed.

Transportation:

○ Reliable transportation is required for travel between clinic locations.

Job Requirements:

Education:

○ High school diploma or equivalent.

○ Certified Medical Assistant (CMA), or equivalent certification.

Experience:

○ At least 1 year of experience with EMR systems is preferred.

○ Previous experience in a medical or clinical setting, particularly addiction medicine, is a plus.

○Valid Driver's License

Schedule:

In Clinic: Alamosa Tuesday - Friday 8:00am-4:30pm (Every other Monday - Salida, company vehicle supplied)

Mobile Unit: Tuesday and Thursday mornings, rotationally to Alamosa ATC

Training: In Pueblo for 1 week.

Work setting:

In-person- Alamosa

Education:

High school or equivalent

Medical Assistant Certification

Job Type: Full-Time Hours: 40 hours per week, Tues-Saturday

Benefits:

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Pay: $22-27/hr. (based on education, experience, and location)

Anticipated Application Window - This role is anticipated to close within 30 days from the date of posting. However, if the position has not been filled, PLH may keep the application period open longer.