Medical Assistant / Licensed Practical Nurse

Job Description:

Job Title: Medical Assistant/Licensed Practical Nurse

Location: Hannibal, MO

Department: Primary Care

Employment Type: Full-time

Job Summary:

The Medical Assistant/Licensed Practical Nurse plays a vital role in assisting clients with outpatient psychiatry services. They provide information, clinic and lab services, and check-in assistance while promoting a positive relationship between clients and clinic staff. Additionally, the Medical Assistant helps with Phlebotomy, insurance assistance, and supports the Registered Nurse in monitoring and improving the health outcomes of individuals served.

• This position offers…
• · Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
• · Mileage Reimbursement – Company paid for work functions requiring travel
• · Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition
• · Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce
• · Additional Perks & Benefits - Scroll down to bottom of this post to learn more

Essential Job Functions:

Assisting physicians and nursing staff with patient care

Preparing patients for examination and treatment

Taking patient histories and vital signs

Preparing exam and treatment rooms with necessary instruments

Administering injections and performing lab testing and phlebotomy

Preparing and maintaining supplies and equipment for treatments

Responsible for appointment scheduling, prior authorizations, and chart management

Providing information to patients to help them benefit from clinic services

Visiting residential locations as assigned by Leadership

Reviewing physician's orders, MARs, diets, and diet/choking precaution forms during visits

Identifying additional medical training needs and communicating with the team

Supporting staff in communications with doctors, pharmacies, and other medical specialists

Coordinating with Residential RN for hospital visits, discharge planning, and other medical needs

Conducting health and medical reviews as instructed by leadership

Checking and maintaining Durable Medical Equipment quarterly

Accompanying individuals to medical appointments and ensuring their rights are protected

Communicating health concerns to the agency team and taking appropriate action

Maintaining a schedule of clients' doctor appointments and sending reminders to staff

Providing direct support and care hours to medically involved individuals as needed

Performing general lab and phlebotomy duties, communicating lab results to providers and nursing staff

Assisting with client rooming, verification of data and medical history, and preliminary physical requirements

Completing documentation in a timely manner according to company policies and procedures

Performing light housekeeping of check-in, lab, and medication rooms

Inventorying and restocking supplies, maintaining lab refrigerator temperature logs

Managing clinic injection calendar and notifying providers and clients of refill needs

Unlocking clinic doors, checking nursing mailbox, and conducting weekly sample medication count

Participating in required meetings and performing other duties as assigned by nursing staff and leadership.

Knowledge, Skills, and Abilities:

Operates calmly in a crisis and maintains positive relationships with various stakeholders

Has good verbal and written communication skills

Maintains a positive attitude and adapts to a rapidly changing environment

Upholds the organization's mission, values, and principles

Works with people of different socio-economic backgrounds with dignity

Ensures client information confidentiality and follows safeguarding protocols

Can read and interpret various documents and reports within electronic health records

Writes reports and correspondence effectively using multiple platforms

Communicates effectively in-person, over the phone, and through video conferencing

Possesses basic mathematical and problem-solving skills

Follows instructions and accepts supervision

Experience and Education Qualifications:

High school diploma or equivalent required

Graduate from an accredited Medical Assistant Program or Licensed Practical Nurse in Missouri



 Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more

Top-notch training: initial, ongoing, comprehensive, and supportive

Career mobility: advancement opportunities/promoting from within

Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness



 Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer.

Preferred Family Health Care is a Smoke and Tobacco Free Workplace.