Medical Case Manager

HIV Medical Case Manager Mission-Driven Organization

Help People Thrive. Change Lives Every Day.

Location: Northland Cares, Prescott Valley, AZ

Schedule: Full-Time, Monday-Thursday In Office

Looking for more than just a job?

At Northland Cares every day is an opportunity to change lives. We help people overcome challenges, find support, and build healthier futures. If you have a heart for helping others and want meaningful work that makes a lasting impact, we'd love to meet you.

Why You'll Love Working Here

Meaningful work that changes lives

Supportive, mission-driven team culture

Four-day in-office work week with remote flexibility

Ongoing training and professional growth opportunities

Collaborative healthcare and community partnerships

The opportunity to build lasting relationships and make a real impact

We're Looking For Someone Who Is

Compassionate and non-judgmental

Organized and detail-oriented

Comfortable working independently and as part of a team

Skilled at problem-solving and navigating resources

Passionate about supporting underserved communities

An excellent communicator and advocate

What You'll Do

As a Medical Case Manager, you'll be a trusted advocate for people living with HIV: Helping them navigate healthcare; access essential resources; and achieve their health goals. You'll work closely with clients, medical providers, and community partners to remove barriers and improve quality of life.

In this role, you will:

Build meaningful relationships with clients

Develop individualized care plans and connect clients to resources

Coordinate care with healthcare providers and community agencies

Support clients in staying engaged in medical care and treatment

Assist with benefits, health services, and other support programs

Maintain accurate documentation and client records

Collaborate with a compassionate, client-centered team

Minimum Requirements

Bachelor's degree in a health or social service field plus 1-2 years of related experience

OR

2-3 years of applicable experience in lieu of a degree

Valid Arizona Driver's License/Auto Insurance

Bonus Qualifications

Bilingual English/Spanish

Experience with HIV/AIDS services

Knowledge of Ryan White or HOPWA programs

Experience with electronic health records

Experience in healthcare, social services, behavioral health, housing, or community outreach

About Northland Cares

Northland Cares is Northern Arizona's leading provider of comprehensive HIV care and support services. Our mission is grounded in respect, compassion, excellence, and a commitment to helping every client achieve the best possible quality of life. We believe our employees are our greatest asset and strive to create a supportive environment where staff can grow professionally while making a meaningful impact in the community.

Compensation & Benefits

At Northland Cares, we value the important work our team members do and offer a competitive compensation and benefits package, including:

Starting at $22.00 per hour, Candidates with directly related experience, specialized skills, or advanced qualifications may be eligible for a higher starting rate.

Generous PTO and paid holiday package

Comprehensive health insurance benefits

Simple IRA retirement plan with employer match

Professional development and training opportunities

Flexible work arrangements based on organizational needs

Ready to Make a Difference?

If you're looking for a rewarding career where your work truly matters, we'd love to hear from you.