Medical Director

Empowering communities through accessible, inclusive, and compassionate care, this is the work we do every day.

At Jane Pauley Community Health Center , every role is connected to something bigger. As a Federally Qualified Health Center (FQHC), we deliver integrated, whole-person care to individuals and families across Indiana, regardless of income or insurance status.

Our teams work at the intersection of clinical excellence and community impact, supporting underserved populations while building a culture rooted in collaboration, respect, and growth. Here, you are not just joining a workplace, you are becoming part of a mission that truly matters.

Medical Director – Job Summary

The Medical Director provides senior clinical leadership and oversight across assigned health center sites, including the 16th Street location. This role ensures high-quality, patient-centered care; strong provider performance; and consistent adherence to HRSA, UDS, Joint Commission, and value‑based care standards. The Medical Director partners closely with operational, nursing, quality, and behavioral health leaders to translate organizational strategy into reliable frontline practice. This is a highly visible leadership role ideal for a physician committed to safety‑net medicine, integrated care, and developing high-performing clinical teams.

Job Responsibilities

Clinical Leadership & Oversight

Serve as the senior clinical leader for assigned sites, supporting physicians, advanced practice providers, and multidisciplinary teams

Promote evidence-based medicine, standardized workflows, and patient-centered care

Support integration across primary care, behavioral health, dental, optometry, and enabling services

Quality & Performance Management

Partner with Quality leadership to achieve UDS, HRSA, and payer quality benchmarks

Review and act on site-level dashboards and provider performance metrics

Lead quality improvement initiatives and corrective action plans

Support FTCA readiness through peer review, documentation standards, and risk mitigation

Lead Pediatric and Adult Clinical Councils related to P&T, clinical policies, and procedures

Provider Performance & Development

Conduct or support peer review, clinical coaching, and performance feedback

Participate in provider onboarding, mentoring, and remediation

Collaborate with the Chief Medical Officer on privileging, re ‑ credentialing, and professional standards

Access, Throughput & Clinical Operations

Partner with Operations and Nursing to optimize access, panel management, and clinic flow

Address variation in rooming processes, visit types, same-day access, and care team workflows

Support implementation of new clinical programs and service lines

Patient Safety & Risk Management

Participate in reviews of adverse events, near misses, and patient complaints

Lead root cause analyses and ensure timely follow-up

Implement corrective actions and coaching to improve safety

Medical Staff Communication

Serve as the primary clinical liaison between frontline providers and system leadership

Communicate organizational priorities, policy changes, and quality expectations

Elevate site-level issues, risks, and resource needs to the Chief Medical Officer

Key Collaborative Relationships

The Medical Director works closely with:

Chief Medical Officer, Chief Operating Officer, Chief Financial Officer, Chief Information Officer

Directors of Operations, Quality & Population Health, Clinical Informatics

Compliance Officer

Behavioral Health leadership

Site Managers and Nursing Leadership

Physicians, Advanced Practice Clinicians, Therapists

Contracted care management teams

Qualifications

Education & Experience

MD or DO, board-certified in a primary care specialty

Minimum 5 years of clinical practice; leadership experience strongly preferred

Experience in FQHC, safety ‑ net, or Medicaid-focused environments

Demonstrated ability to lead clinicians, manage performance, and drive quality improvement

Experience with PCMH models preferred

Strong understanding of population health, disease management, and value-based payment programs

Proven success with pay ‑ for ‑ performance or quality incentive initiatives

Highly organized, detail-oriented, mission-driven, and an effective communicator

Proficiency with EHR systems and Microsoft Office

Licenses & Certifications

Active Indiana Medical License

Active Indiana DEA and CSR

American Heart Association BLS certification

Travel

Ability to travel up to 50% to regional practice locations

Physical Requirements

Ability to sit, stand, walk, and perform routine office and clinical tasks

Ability to lift up to 25 pounds occasionally

Adequate vision for clinical and administrative work

Why Join Us

Join a mission-driven organization committed to equitable access, integrated care, and continuous improvement. As Medical Director, you will shape clinical excellence across multiple sites and support teams serving diverse and underserved communities

Why You’ll Love Working Here

Purpose-driven work that directly impacts access to care across our communities

Robust benefits package (medical, dental, vision) designed to support you and your family

Generous PTO because we believe caring for others starts with caring for yourself

401(k) with employer contribution to help you plan for what’s ahead

Life and disability coverage for peace of mind

Here, you are not just filling a role—you are helping shape healthier communities and advancing equitable care every day!