Medical Front Desk/Patient Service Rep - UT Medical Center Practices (Knoxville, TN)

Description

If you are looking for a career that offers a great culture to grow and learn while gaining great experience in the healthcare field, we want you on our team! In addition to working for a company that is committed to being a great place to work for all team members, we also offer a great comprehensive benefit package that includes:

• •Medical, Dental, and Vision Insurance
• •401(k) with company match and immediate vesting
• •Short-term and Long-term disability
• •Life insurance
• •Critical Illness
• •Flexible Spending Accounts
• •Health Savings Account with Employer contribution
• •PTO, Sick leave, Bereavement leave
• •Employee Assistance Program
• •Fitness Centers

University Physicians Association is seeking qualified applicants for a Patient Service Representative position. Candidates must be detail-oriented and able to work under deadlines in a very fast-paced office.

Positions are available in Primary and Specialty Practices (including but not limited to the following):

Primary Practices:

UT Primary Care, Family Physicians, Pediatric Consultants, Internal Medicine

Specialty Practices:

Cardiology, Dermatology, Neurology, Oncology, Pulmonology, Radiology, Rheumatology, Specialized Surgical Practices, Surgery Centers, Trauma/Acute Care, and Women's Health.

Job Responsibilities :

• •Greet patients in friendly and timely manner
• •Ensure that patients complete necessary forms required for the electronic health record and billing office
• •Maintain patient demographic and insurance information; verifies insurance eligibility and collects co-pays
• •Ensures good patient flow through practice by timely processing of patients as they arrive at front office
• •Answer patient inquiries regarding patient registration information or billing questions
• •Refers patient inquiries regarding medical care or treatment to medical assistant or physician
• •Schedules patients with appropriate physician
• •Document scanning into electronic health record
• •Other duties as assigned

Requirements

• •Ability to multi-task
• •Strong communication skills
• •Time management and organizational skills
• •Attention to detail