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Jobgether

Medical Information Contact Center Supervisor (Licensed)

US

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hirly's read of this role

Seniority
Mid level
Country
US
Work mode
Remote-friendly
First seen by hirly
6 Oct 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Medical Information Contact Center Supervisor (Licensed) based in United States.

  • As a Medical Information Contact Center Supervisor, you will lead day-to-day contact center operations supporting healthcare and medical information programs.
  • You will directly manage, coach, and develop communicators while ensuring service quality, compliance, and performance standards are consistently achieved.
  • The role combines people leadership, operational oversight, customer service, analytics, and healthcare compliance in a highly regulated environment.
  • You will monitor service levels and key performance indicators while identifying opportunities to improve productivity, quality, and employee engagement.
  • You will also collaborate with internal teams and client stakeholders to implement program changes, resolve operational challenges, and support new initiatives.
  • This position requires a licensed healthcare professional who can balance patient privacy, regulatory requirements, business objectives, and the needs of a high-performing team.
  • It offers an opportunity to make a meaningful impact while developing teams and optimizing medical information contact center operations remotely.
Original posting on Jobgether's site ↗

Listed on hirly, a job board. hirly is not the employer: Jobgether is hiring for this role.

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