Medical Receptionist/Patient Care Coordinator

Join Our Team at The SpOT Clinic!

We’re looking for a dependable, energetic, and compassionate Medical Receptionist/Patient Care Coordinator to be the face of our newest Daphne/Eastern Shore clinic. This is a full-time position that plays a key role in delivering an exceptional patient experience and ensuring efficient daily operations.

Schedule:

Monday-Thursday, 8:00 am-6:00 pm; Friday, 8:00 am-12:00 pm (closed from 12-1 pm for lunch)

What You’ll Do:

As the first point of contact for our patients and families, you’ll be responsible for managing all front office duties, including but not limited to:

Greeting patients warmly and professionally

Managing patient check-in and check-out processes

Scheduling and rescheduling appointments for evaluations and ongoing treatment

Answering and directing multi-line phone calls

Collecting co-pays and patient balances

Running insurance eligibility and verification through our EMR system as needed

Supporting the clinical team by maintaining positive and professional relationships with staff and families

Overseeing general office operations to ensure smooth day-to-day function

What We’re Looking For:

Strong interpersonal and communication skills

Excellent organizational and multitasking abilities

Prior experience in a medical or therapy clinic setting preferred

Familiarity with EMR systems and insurance verification a plus

Positive, team-oriented attitude and a heart for helping others

What We Offer:

Partially company-paid medical insurance (BCBS)

Supplemental insurance (dental, vision, accident, life, disability, critical illness)

Flexible Spending Account

401K with employer match

Approximately 2 weeks of PTO and 1 week of UTO per year

Up to 64 holiday hours per year

~1 week holiday closure between Christmas and New Years

Bonus opportunities based on bi-weekly reschedules and schedule stats

Uniform Allowance

And More!

If you're passionate about supporting children and families in a fast-paced, purpose-driven environment, we’d love to meet you!

Apply today and join a team that’s making a difference—one child, one family at a time.