Medical Support Assistant (PRC)

Summary

This position is located in the Purchased/Referred Care (PRC) of Northern Cheyenne Service Unit. The purpose of this position is to provide support services and assistance by performing medical support assistance duties, record keeping and miscellaneous clerical support duties associated with beneficiaries. Incumbent reports to the Supervisory Health System Specialist. A REAL ID will be required beginning May 7, 2025, in accordance with 6 C.F.R. 37.5 (2021).

Duties

Total Compensation Package - Check out IHS's outstanding total compensation package for this job: Medical Support Assistant Total Compensation | Pay (ihs.gov) Reviews patient information to determine eligibility for healthcare services. Assist staff and screens patients with third party reviews. Collects patient medical information for medical referrals and payment determinations. Tracks and maintains information regarding patient emergency transports. Receives and distributes mail. This position is being re-advertised to solicit additional applications. Applicants who previously applied need not reapply unless updating and/or missing information.

Qualifications

To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. MINIMUM QUALIFICATIONS: Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the next lower grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: GS-04: Your resume must demonstrate at least one (1) year of general experience. General experience is progressively responsible clerical, office or other work that indicates your ability to perform the work of this position at the GS-04 level. OR Two (2) years of education above the high school level. This education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university. OR A combination of education and experience that when combined fully meet the minimum qualifications for the GS-04. GS-05: Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the next lower grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks; Examples include: Reviewing patient information to determine eligibility for care, examining alternate resources for patients, screening patient eligibility, maintaining denial correspondence files, conducting follow-ups, typing letters and memoranda, providing clerical assistance, ensuring office equipment is in working order, participating in staff meetings. OR Completion of 4 years of education above the high school level. OR A combination of education and experience that, when combined, fully meet the minimum qualifications for the GS-05. Time In Grade Federal employees in the competitive service are also subject to the Time-In-Grade Requirements: Merit Promotion (status) candidates must have completed one year of service at the next lower grade level. Time-In-Grade provisions do not apply under the Excepted Service Examining Plan (ESEP). You must meet all qualification requirements within 30 days of the closing date of the announcement.

Education

If you are substituting education for experience; You are strongly encouraged to submit a copy of your transcripts or a list of your courses including titles, credit hours completed, and grades. Unofficial transcripts will be accepted in the application package. Official transcripts will be required from all selectees prior to receiving an official offer. Only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education may be credited. Applicants can verify accreditation at the following website: https://www.ed.gov/accreditation. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit https://sites.ed.gov/international/recognition-of-foreign-qualifications/.