Medication Support Specialist

Description

Medication Support Specialist I — Entry-Level Pharmacy Support

Start your healthcare career in a role built for growth. No pharmacy experience required — we train you.

Why this role

This is a real first step into healthcare, not a dead-end desk job. You'll support patients, providers, and pharmacy staff while learning how medication workflows actually work. Do it well, and there's a clear path up to Medication Support Specialist II.

We're looking for dependable, detail-oriented people who want to grow — not just clock in.

What you'll do

• •Greet and help patients in person and by phone
• •Answer routine prescription and process questions (and route clinical ones to licensed staff)
• •Prepare refill requests and keep patient records accurate
• •Manage calls, messages, and follow-ups so nothing falls through
• •Keep documentation organized and audit-ready
• •Help stock supplies and flag low inventory early

This role works under supervision and does not perform licensed pharmacy technician or pharmacist duties.

Requirements

• •High school diploma or equivalent
• •Strong communication and people skills
• •Attention to detail and basic computer skills
• •Ability to keep information confidential (HIPAA)
• •A genuine interest in building a healthcare career

Preferred:

• •Enrolled in or completed a Medical Assistant or healthcare program
• •Customer service or healthcare experience
• •Familiarity with medical terminology or EHR systems

Where this leads

Strong performers move up to Medication Support Specialist II — taking on e-prescribing support, prior authorizations, and inventory management with more independence. We support your growth with on-the-job training, mentorship, and regular feedback.

What we offer

• •Competitive pay based on experience
• •Clear promotion path
• •Paid training and mentorship
• •Full benefits package

Ready to start? Apply now — we review applications daily.

Equal opportunity employer.

Requirements

Requirements

• •High school diploma or equivalent
• •Strong communication and people skills
• •Attention to detail and basic computer skills
• •Ability to keep information confidential (HIPAA)
• •A genuine interest in building a healthcare career

Preferred:

• •Enrolled in or completed a Medical Assistant or healthcare program
• •Customer service or healthcare experience
• •Familiarity with medical terminology or EHR systems