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Meijer Credit Union

Member Service Representative I

Grand Rapids, MI

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hirly's read of this role

Seniority
Mid level
Country
US
Work mode
On-site / unstated
First seen by hirly
5 Nov 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

Description

Member Service Representative I

Member service • Financial transactions • Cash handling

  • Reports to: Branch and Operations Manager
  • Classification: Non-Exempt

About the Role

Help members with their everyday financial transactions while delivering accurate, quality service. As a Member Service Representative I, you will receive and disburse cash and other negotiable instruments, maintain accurate transaction records, and help meet members’ financial needs.

What You’ll Do

· Cash checks and disburse funds after verifying signatures and confirming sufficient funds for withdrawals.

· Accept deposits and confirm transaction accuracy.

· Prepare, verify, and issue cashier’s checks, bank and personal money orders, traveler’s checks, E bonds, and correspondent drafts.

· Record all transactions in the recordkeeping system and provide member receipts.

· Review checks for proper endorsements, dates, payee identification, bank names, and overall legality.

· Identify opportunities to promote banking services that meet members’ needs.

· Calculate daily transaction totals using appropriate technology and balance all cash drawer funds at the end of each shift.

· Accept and count daily inventories of cash, drafts, and traveler’s checks.

· Maintain a secure work area to protect negotiable instruments and confidential records.

· Prepare funds for deposit or shipment to branch banks or the Federal Reserve Bank.

· Order cash supplies to meet daily needs.

· Perform other related duties as assigned.

Requirements

  • A high school education or GED
  • Customer service experience and/or cash handling experience
  • Courtesy, tact, and diplomacy are essential elements of the job. Work involves personal contact with others inside and /or outside the organization, generally regarding routine matters for purposes of giving or obtaining information which may require some discussion.
  • Competency in Microsoft Office applications, ten key calculator and computer keyboard by touch.
  • Good communication skills.
  • Must be good with detail to deal with numbers and names accurately.
  • High level of customer service skills both in person and on the phone.
  • Ensure compliance with all regulatory and legal requirements.
Original posting on Meijer Credit Union's site ↗

Listed on hirly, a job board. hirly is not the employer: Meijer Credit Union is hiring for this role.

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