Member Services Representative

Job Summary:

Responsibilities:

We're seeking a Member Services Representative to join our team! As our new Member Services Representative you will:

Assist and respond to customer issues and inquiries

Create awareness of the Center through community outreach and connectivity

Grow profit centers through promotion of club services to new and prospective members

Deliver an exceptional customer service experience for club members

Sustain and support membership retention through member engagement

Provide personalized site tours for potential members

Perform other tasks as assigned

Qualifications:

At least one year of experience in a customer service based role

A dynamic personality: enthusiastic, energetic, friendly & personable

The ability to multi-task; goal-oriented and self-directed

The ability to connect with, inspire and motivate others with strong listening and interpersonal skills

Excellent verbal and written communication skills

Professionalism: polished appearance and phone manner

Flexibility: able to work evenings, weekends and holidays.

Think you're a good fit? Check out our internships, apply for a job, or send your resume to be considered when a new position opens.

In order to ensure you're communicating with EXOS' team members, and to prevent scams or other suspicious activity, please apply directly through the links below and only respond to @ teamexos.com email addresses.

During the recruiting process, EXOS will never ask for your credit card information or request any form of payment from you. If you receive any communication requesting such information or a payment, please immediately contact privacy@teamexos.com .

WHO WE ARE

For nearly 30 years, Exos has been dedicated to getting people ready for the moments that matter by promoting a holistic approach to health. As an elite coaching company, Exos applies its evidence-based methodology to programming designed to unlock the potential in everyone from corporate employees, to elite athletes, military operators, and beyond.

Simply put, we “get you ready” for the moments that matter — whether that’s striving to excel at work, or training for a major athletic event. How do we do it? Our employer solutions include fitness center management, on-site coaching and classes, and the Exos app, as well as immersive team-building experiences, executive coaching, and personal development programming. Our professional athlete training programs propel elite athletes to new heights in the NFL combine and NBA Draft each year, and our practitioner education courses and workshops provide industry professionals ongoing opportunities for development.

We’ve never been the type to accept the status quo. We’re all about studying, learning, innovating, and making waves. And we feel that it’s our responsibility to help others because we know there’s a better way. That better way is Exos Readiness.

We are an equal opportunity employer

EXOS is proud to be an equal opportunity employer. We are committed to creating an inclusive and welcoming workplace for all. We invite applicants from a wide variety of identities, ideas, perspectives and experiences and encourage people from underrepresented backgrounds to apply. Exos offers reasonable accommodations to job applicants with disabilities.

Learn more here:

• •EEO is the Law
• •EEO is the Law Supplement