Membership Development Specialist (Business Development)

Description

We are looking for a motivated, member-focused, target-driven team member to join our Business Development team as a Membership Development Specialist (Business Development).

What You'll Be Doing...

FedChoice Federal Credit Union and the FedChoice Charitable Foundation are seeking an energetic, community-focused professional to join our team as a Membership Development Specialist (Business Development). This opportunity is ideal for someone who enjoys building relationships, engaging with diverse audiences, supporting financial wellness initiatives, and representing a mission-driven organization throughout the community.

In this role, you will serve as a key ambassador for FedChoice, supporting membership growth efforts, assisting prospective members with account openings, and representing the organization at community events, federal agency locations, conferences, and membership drives.

Key Area of Focus...

Community Engagement & Brand Representation

Represent FedChoice Federal Credit Union and the FedChoice Charitable Foundation at community events, membership drives, and partner locations.

Member Onboarding & Application Processing

• •Guide prospective members through account opening and onboarding processes.
• •Review paper and digital applications for completeness and accuracy.

Relationship Building & Outreach

• •Support relationships with federal agencies, contractors, community organizations, and strategic partners.
• •Assist with identifying new outreach opportunities and prospective member groups.
• •Participate in partnership meetings and follow-up activities as needed.

Administrative Support

• •Maintain accurate records of outreach activities, event participation, and membership applications.
• •Assist with inventory management of promotional materials and event supplies.
• •Complete other duties as assigned to support business continuity.

Requirements

You should have:

• •Associate's or Bachelor's degree in Business, Marketing, Communications, or a related field preferred; equivalent experience will be considered.
• •1–3 years of experience in customer service, community outreach, sales, business development, membership services, or a related field.
• •Experience supporting events, membership drives, recruiting, or client onboarding is highly preferred.

Required:

• •Outstanding interpersonal and communication skills.
• •Strong customer service orientation with a passion for helping others.
• •Ability to build relationships with individuals from diverse backgrounds.
• •Strong organizational skills and attention to detail.
• •Comfortable managing multiple priorities in a fast-paced environment.
• •Proficiency with Microsoft Office and digital/mobile applications.
• •Ability to work independently while collaborating effectively with cross-functional teams.
• •Knowledge of financial services or credit union operations is a plus.

When you join FedChoice:

You are not joining just another credit union; you are joining a progressive financial institution. At FedChoice Federal Credit Union, we offer an altogether better banking experience for federal employees and their families and an altogether better working experience for FedChoice employees.