Merchandise Associate, SDG

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San Diego Gulls aims to provide a great experience for employees and guests alike! Join the team and become part of an industry-leading sports and entertainment organization.

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Job Title:

Merchandise Associate, SDG

Pay Details:

The starting hourly rate for this position is $20.00 per hour.

The Merchandise Associate position resides in a fast-paced sports/event driven retail environment which strives to provide the highest customer service standards. Merchandise Associates utilize resources effectively to manage workload and provide quality services to customers and ensure each customer receives outstanding service. ​This position is a part-time, non-exempt position within the Merchandise / Marketing department.

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Responsibilities

Greet and acknowledge guests in a timely manner

Maintain solid product knowledge and assist guests’ inquiries regarding merchandise

Efficiently setup merchandise stands and displays before the game and dismantle and pack everything up after the event

Assist customers with product selection, answer questions, and provide exceptional service to ensure a positive experience

Operate the POS system, process transactions, and capture customer information

Maintain a thorough understanding of policies and procedures to assist customers effectively

Work closely with other Team Members to ensure a smooth setup, efficient operations during the game, and a seamless breakdown process

Assist with inventory management and ensure all items are organized and properly displayed

Perform other duties as assigned

Skills

Must be 18 years of age or older

Excellent communications skills, both written and verbal

Experience using Shopify POS a plus

Excellent customer service skills

Problem-solving and ​solid organizational skills with the ability to handle multiple projects at one time

Effective time management

Capable of maintaining high levels of productivity and performance over extended periods

Able to work a flexible schedule including nights, weekends, and holidays

Knowledge, Skills and Experience

Education - High School Diploma or Equivalent

Experience Required - 0-1 Year

This position is on-site.