hirly
Sign inGet started free

Concentrix

MET Region - Delivery Excellence Management

3 Locations

See how you match this job — and similar ones. Free.

Upload your resume and hirly scores it against this role at Concentrix first, then against similar open jobs, and shows where you fit and why.

PDF or DOCX, up to 12MB. No sign-up to see your matches.

Get past the screening software and onto a recruiter's desk

hirly rewrites your resume for this job — matching the keywords and skills in the posting, moving your most relevant experience to the top, and writing a cover letter to fit. About 30 seconds.

  • Keywords matched to this posting
  • Fit score before you apply
  • Cover letter included

Matched against 2.6M live jobs from 190,000+ employers in 200+ countries.

Tailor my resume for this job →

Apply from your AI assistant

Connect hirly to Claude and ask it to apply to this job. hirly tailors your resume, fills the employer’s form and asks before sending. ChatGPT: manual setup today.

See how it works

Some employer sites stop an application at a CAPTCHA or sign-in and hand it back with a link. Applying needs a paid plan. Works with any assistant that supports MCP.

hirly's read of this role

Seniority
Mid level
Country
TR
Work mode
On-site / unstated
First seen by hirly
24 Sept 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

Job Title:

MET Region - Delivery Excellence Management

Job Description

Key Responsibilities:

  • Define, implement, and continuously improve delivery frameworks, methodologies, and KPIs.
  • Monitor delivery performance across projects/teams and identify areas for improvement.
  • Develop and maintain governance models to ensure compliance with delivery standards and SLAs.
  • Collaborate with delivery and project teams to support execution excellence.
  • Drive root cause analysis and corrective action for delivery issues or customer escalations.
  • Lead delivery audits and implement action plans based on audit findings.
  • Facilitate training and knowledge-sharing initiatives to build a culture of delivery excellence.
  • Partner with quality assurance, operations, and customer success teams to align strategies.
  • Leverage data analytics to provide insights on productivity, quality, and customer satisfaction.

Required Qualifications:

  • Minimum 8-10+ years of work experience.
  • 4+ years of experience in roles such as project delivery, talent acquisition, quality assurance, or operational excellence.
  • Bachelor’s degree in, Engineering, Statistics, Business Administration, or a related field.
  • Strong understanding of delivery frameworks (Agile, Waterfall, ITIL, etc.).
  • Proven experience in reporting and analytical tasks, process improvement, quality standards, and performance metrics.
  • Excellent communication, stakeholder management, and change management skills.
  • Minimum C1 level of English; excellence in written and verbal communication.

Location:

TUR - KAGITHANE1 - MERKEZ MAHALLESI AYAZMA CADDESI PAPIRUS PLZ. DIS KAPI NO:37, IC KAPI NO: 2 KAG

Language Requirements:

English (Required)

Time Type:

Full time

Original posting on Concentrix's site ↗

Listed on hirly, a job board. hirly is not the employer: Concentrix is hiring for this role.

Browse similar roles

Want this one?

Upload your resume and hirly rewrites it for this job and writes the cover letter — in about thirty seconds, before you sign up.

Tailor my resume for this job