Metrics & Reporting Specialist

Description

**Must possess an ACTIVE Secret clearance to be considered**

In this role, you will serve as a Metrics & Reporting Specialist for DISN Consolidated Provisioning effort for the at the Columbus, Ohio location. This position will assist with the development, refinement, and delivery of required contractual metrics and reports, focusing on data analysis, reporting, and process improvements. The Metrics & Reporting Specialist will work with general direction or supervision to support and coordinate with internal team members, management, and stakeholders by helping prepare reports and organize data. This role will be responsible for supporting operational requirements and developing skills to ensure the timely delivery of accurate metrics that support decision-making for mission partners.

Requirements

1. Provide administrative support for data analysis and reporting while developing knowledge and understanding of the DISA programs and systems, learning about Government-approved Circulars, Instructions, Policies, Work Instructions, and Tactics, Techniques, and Procedures (TTPs) that align with the mission and DISA strategic plan.

2. Gather, organize, and analyze detailed requirements to define project initiatives, identifying trends, spikes, and key insights for management through data analysis and visualization techniques for both classified and non-classified networks. Generate reports and estimates upon request.

3. Create and track metrics and reports in Government provided tracking repositories, maintaining systems for the recording of all project data including timesheets, costs, and other contractual deliverables. Maintain an understanding of project management needs including structure and audience profiles to determine appropriate channels for successful project management.

4. Apply a broad range of analytical skills to explore data and identify opportunities for improvement, perform in-depth analysis to inform decision-making and ensure optimized service delivery.

5. Document, follow up, and resolve issues related to assigned projects, coordinating across a matrixed team including both government and contractor personnel. Monitor and document progress, manage diverse data sources, and maintain accurate records of metrics, changes, and reporting in required tracking systems. Ensure timely updates to maintain data integrity and accuracy.

6. Ability to communicate effectively formally and informally, both verbally and in writing, to create and promptly prepare thorough documentation, technical specifications, and reporting processes to support management needs when existing reporting requires expansion, build out, or reconfiguration.

7. Proactively participate in stakeholder engagement and maintain current contact information, provide status updates on all metrics and report deliverables. Coordinate with internal team members to enhance communication and streamline processes to ensure configuration management accuracy and improve data integrity.

8. Provide completion reports and status reviews that highlight trends and insights, involving frequent interactions with Government personnel and stakeholders, providing support for contractual deliverables and aligning systems with the DISA strategic plan to ensure compliance with open systems architectures and standards.

9. Use analytical and tracking tools to identify metrics and reports in jeopardy of missing delivery dates for Government escalation. Ensure timely completion of documenting monthly metrics. Provide status reports, and reporting support, managing deliverables, and satisfying the monthly requirements established by the Government.

10. Apply technical skills and consult trainer, supervisor, or leadership in developing methods, techniques, and evaluation criteria associated with obtaining results under this contract, including identifying improvements, following ICS innovation and quality processes, anticipating customer requirements, and recommending changes to reporting systems to ensure accurate and timely implementation.

11. Compliance with all safety and security requirements, policies, and procedures; worksite access protocols and updates; training requirements, required certifications, and other duties/projects as assigned.

12. This job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change to meet the needs of the customer or mission.

Work Authorization/Security Clearance

Minimum active Secret Clearance

Competencies

· Willingness to Learn

· Basic Analytical Skills

· Customer Service and Communication Skills

· Attention to Detail

· Adaptable

· Organizational Skills

· Eagerness to Develop Professional Skills

Supervisory Responsibility

This position has no supervisory responsibility.

Work Environment

This job operates in a professional secure office environment and adheres to all facility and work center and access protocols. This role routinely uses standard office equipment such as computers, phones, copiers, filing cabinets, and fax machines. Government or ICS-owned equipment and materials will be maintained in a safe and secure location. While working in a remote office capacity, the position requires a safe and ergonomically sound work environment and holds ICS harmless for injury to others at the remote location.

Position Type/Expected Hours of Work

Full-time position working at least 40 hours per week to meet the needs of the contract hours requirement. The employee must be available to work during DISA core business hours, 6:30 am to 5:30 pm Eastern Standard Time, and is expected to work at least 8 hours a day beginning and ending their workday within the DISA core business hours. After-hours or work in addition to 40 per week may be necessary.

Travel

Limited travel is expected for this position, less than 10% throughout the year.

Education and Experience Requirements

• •Basic proficiency in Microsoft Excel (sorting, filtering, simple formulas) and Microsoft Office suite;
• •Maintain an active Secret security clearance
• •Good written and verbal communication skills
• •At least two (2) years military experience in a communications field or an applicable technical discipline; or
• •At least two (2) years in an accredited technical training program to include one (1) year experience in an applicable communication field; or
• •At least two (2) year experience in a communication field or applicable technical discipline

Preferred

• •Familiarity with basic data visualization concepts
• •Recent graduate with a bachelor's degree in business, mathematics, information science, data analytics, or related field