Mission Support Specialist

Summary

Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Associate Chief Counsel, Enforcement located in Washington, DC. Additional selections may be made for other organizational divisions and/or units within the duty location(s) listed above.

Duties

This position is with the Office of Associate Chief Counsel, Enforcement located in Washington D.C. The Office of Chief Counsel (OCC) is one of the Government's largest and oldest legal offices. OCC attorneys work on cutting-edge legal issues and provide critical advice across the CBP portfolio, including trade enforcement, search and seizure, immigration, and government ethics. They also represent the agency in labor and employment matters and provide litigation support to the Department of Justice. This position starts at a salary of $70,623.00 (GS-9, Step 1) to $111,087.00 (GS-11, Step 10) GS Salary: Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table. Some positions fall under a special pay rate depending on the series, grade level and location of the position. Please visit this link to view special pay rate charts. Typical duties include: Independently coordinate and execute a wide range of administrative, workforce management, and property management functions for the assigned OCC office, ensuring operational efficiency, regulatory compliance, and effective resource management in support of the OCC's mission. Coordinate with OCC regional mission support specialists to gather and verify information for personnel actions, ensuring compliance with OCC and CBP regulations and policies. Independently develop and recommend new procedures to address program administrative issues, analyze data trends, and make recommendations to OCC management. Apply knowledge of administrative principles and concepts to independently manage a variety of recurring and non-routine office support assignments. Serve as the local property official for their office and oversees all property management activities in accordance with OCC policy and CBP directives. Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) Eligibles: If you have never worked for the federal government, you are not CTAP/ICTAP eligible. View information about CTAP/ICTAP eligibility on OPM's Career Transition Resources website. To be considered well qualified under CTAP/ICTAP, you must be rated at a minimum score of 85 for this position. In addition, you must submit the supporting documents listed under the Required Documents section of this announcement. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here. Are you claiming special priority selection rights under the Agency Career Transition Assistance Program (CTAP), Interagency Career Transition Assistance Program (ICTAP), or the Reemployment Priority List (RPL)? You must submit a separation notice; your most recent SF-50 (noting your current position, grade level and duty location); a copy of your most recent performance rating; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; or a Military Department of National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456; or RPL registration documentation.

Qualifications

NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements. Experience: You qualify for the GS-9 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Providing administrative and management services essential to office operations, including personnel, equipment, financial management, regional procedures, contracts, logistics, and records management. Participating in and making recommendations to management regarding programs, projects, and activities within assigned areas. Offering advisory and technical services on substantive organizational functions and work practices. Developing and delivering briefings, status reports, and correspondence to promote understanding and acceptance of findings and recommendations. Creating new or improved administrative program work methods, approaches, or procedures to deliver effective services to customers Experience: You qualify for the GS-11 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Providing comprehensive administrative and management services for office operations, including personnel management, equipment procurement, financial oversight, regional procedures, contract administration, logistics coordination, and records management. Participating in program and project reviews, offering recommendations to management regarding improvements, resource allocation, and operational effectiveness in assigned areas. Delivering advisory and technical services to staff and management on substantive organizational functions and work practices, ensuring compliance with policies and regulations. Developing and presenting briefings, status reports, and official correspondence to communicate findings, recommendations, and program updates to stakeholders, fostering understanding and acceptance. Designing and implementing new or revised administrative program work methods, approaches, or procedures to enhance service delivery and operational efficiency for internal and external customers. Education Substitution GS-9: Successful completion of a Master's or equivalent graduate degree or 2 full years of progressively higher-level graduate education leading to such a degree in any field, or a L.L.B. or J.D. for the experience required at the GS-9 grade level. Such education must demonstrate the knowledge, skills, and abilities necessary to do the work and have been obtained in an accredited college or university. Check with your school to determine how many credit hours comprise two years of graduate education. If that information is not available, use 36 semester or 54 quarter hours. You are required to submit proof of your claim. Education Substitution GS-11: Successful completion of a Ph.D. or an equivalent doctoral degree or 3 full years of progressively higher-level graduate education leading to such a degree in any field, or L.L.M for the experience required at the GS-11 grade level. Such education must demonstrate the knowledge, skills, and abilities necessary to do the work and have been obtained in an accredited college or university. Check with your school to determine how many credit hours compr