Mission Support Specialist

Summary

This position is in the Office of the Administrator (AO), Office of Administrative Service and Performance Management, Business Operations Division. About this organization: AO This is an office-centered position--you must physically report to the duty station stated in this announcement on a regular basis.

Duties

At the full performance level of this position, you will: Plan, coordinate, and support facilities, space, relocation, and logistical requirements for the Office of Administrative Service and Performance Management (OASPM) and organizations within the Office of the Administrator, including sensitive assignments involving multiple organizations and senior leadership. Develop and implement administrative procedures, interpret policy, advise management, and improve internal business processes to support efficient operations and compliance. Evaluate administrative programs and operations for effectiveness, efficiency, compliance, and improvement opportunities, and develop recommendations for complex, cross-functional issues. Manage accountable and custodial property, resolve sensitive issues, and advise management on corrective actions. Coordinate administrative resources to support operations, evaluate unusual requirements, and advise leadership on solutions. If you are hired at a grade level lower than the full performance level (i.e., highest promotion potential level), your duties will be less complex and you will have more supervisory oversight. You may be promoted to more complex duties and work more independently, as your career progresses. NOTE: Career ladder promotions are not automatic, and all eligibility and qualifications requirements must be met in order to progress to the next grade level. One or more positions may be filled (in the organization advertised and/or in other organizations), if appropriate to the position.

Qualifications

NOTE: You must meet qualification requirements by the closing date of this announcement. To qualify for the GS-12 level, you must have 1 year of full-time* specialized experience equivalent to at least the GS-11 level defined as assisting in the development of administrative plans and procedures to improve operational effectiveness; analyzing issues and/or recommending solutions related to property, travel, facilities, and/or supplies; and preparing reports, briefings, and/or presentations. To qualify for the GS-13 level, you must have 1 year of full-time* specialized experience equivalent to at least the GS-12 level defined as developing and implementing administrative plans and procedures to improve operational effectiveness; coordinating projects or work relating to property, travel, facilities, and/or supplies; and preparing reports, briefings, and/or presentations to advise Senior leaders on operations or related policies. You will need the following competencies in order to perform the duties of this position successfully: Problem Solving* Administration and Management* Customer Service* Planning and Evaluating Decision Making Program/Project Management/Evaluation Attention to Detail *You will be evaluated on these critical competencies. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. *If you have part-time work experience, read this: Part-Time Experience.