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Robert Bosch GmbH

Mitarbeiter in der Kundenbetreuung (m/w/div.)

Berlin, Germany

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hirly's read of this role

Role family
Sales
Seniority
Mid level
Country
DE
Work mode
On-site / unstated
First seen by hirly
26 Sept 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

Job Title: Mitarbeiter in der Kundenbetreuung (m/w/div.)

  • Job Description:
  • Du bist der erste Ansprechpartner bei Fahrzeugpannen, nimmst die Anrufe empathisch entgegen und erfasst alle wichtigen Daten zuverlässig im System.

Du koordinierst alle Hilfsmaßnahmen von der telefonischen Direkthilfe über die Reparatur vor Ort bis hin zur passenden Ersatzmobilität.

Du begleitest unsere Kunden durch den gesamten Prozess, hältst sie immer auf dem Laufenden und stellst ihre nahtlose Weiterreise sicher.

  • Qualifications:
  • Arbeitsweise: dienstleistungs- und lösungsorientiert, gewissenhaft und strukturiert
  • Erfahrungen und Know-How: Guter Umgang mit dem PC, Freude am Telefonieren
  • Persönlichkeit: kommunikationsstark und verantwortungsbewusst
  • Flexibilität: 24/7 (im rotierenden Schichtsystem)
  • Sprachen: Deutsch auf muttersprachlichem Niveau sowie gute Englischkenntnisse
  • Additional Information:
  • Haben wir Dein Interesse geweckt? Dann freuen wir uns auf Deine vollständige Bewerbung!

Kontaktperson: Herr Christoph Meier

  • Street Address:
  • Bismarckstraße 71
Original posting on Robert Bosch GmbH's site ↗

Listed on hirly, a job board. hirly is not the employer: Robert Bosch GmbH is hiring for this role.

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