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JCI

Moveworks AI Developer

Pune-Maharashtra-India

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hirly's read of this role

Role family
Engineering
Seniority
Mid level
Country
IN
Work mode
On-site / unstated
First seen by hirly
15 Oct 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

Work Mode: Hybrid

Job Location: Pune, MH

The Moveworks AI Agent Developer is responsible for configuring, enhancing, and supporting AI-driven HR solutions to enable various Human Resources–centric processes. Within the HR Technology team, the AI Agent Developer will partner with the ServiceNow HR Technology Leader and Digital Content/AI Product Manager to support requirements gathering, configure Moveworks, assist with integrations to other HR applications, and deliver solutions aligned with JCI standards.

This role will primarily focus on hands-on configuration and development of enhancements , supporting integrations with other applications (ServiceNow and Workday), and troubleshooting issues related to the Artificial Intelligence (AI) Assistant (Moveworks). This position is a hybrid role based in Pune, India , combining in-office and remote work, and collaborates closely with global HR technology teams.

How you will do it

  • Hands-on configuration and enhancement of the Moveworks AI Assistant / Chatbot
  • Partner with ServiceNow and Workday technical teams to support and maintain integrations
  • Analyze chatbot interaction data and assist in updating AI Assistant skills
  • Configure Moveworks paths and conversations based on defined requirements
  • Enable and support Moveworks plugins and platform features
  • Partner with Moveworks support on technical issues and platform-related questions
  • Support enhancement delivery from concept through deployment, Including Coordination of testing as necessary.
  • Stay informed about Moveworks updates, new features, and best practices
  • Document technical configurations, system changes, and enhancement activities
  • Provide technical support to HR stakeholders and assist with end-user guidance as needed
  • Assist with unit testing and participate in system and integration testing to ensure solution stability

What you will need

Required

  • Bachelor’s degree or equivalent practical experience
  • 5 years of relevant technical experience
  • Experience supporting or configuring enterprise SaaS platforms
  • Basic experience working with integrations and APIs
  • Experience supporting AI Assistants, chatbots, or similar automation platforms
  • Strong analytical and problem-solving skills
  • Basic understanding of HR processes and workflows (e.g., onboarding, offboarding, employee self-service)
  • Ability to work collaboratively with global teams in a structured environment
  • Willingness to work in a hybrid model based in Pune, India

Preferred

  • Experience configuring chatbot conversations, skills, or workflows (Moveworks or similar platforms)
  • Exposure to ServiceNow and/or Workday integrations
  • Ability to manage multiple tasks and follow defined development standards
  • Strong documentation skills and attention to detail
  • Interest in building deeper expertise in HR technology and AI-driven solutions
Original posting on JCI's site ↗

Listed on hirly, a job board. hirly is not the employer: JCI is hiring for this role.

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