Mutuel Manager - Racetrack - Full Time

Description

The Mutuel Manager is responsible for overseeing the daily operations of the mutuel department, money room, and program department to ensure accurate, efficient, and professional wagering and racing support services. This position supervises personnel, maintains compliance with applicable racing regulations and internal procedures, and coordinates with the Racing Department and other operational teams to support successful live racing and simulcast operations.

In addition to these primary responsibilities, the Mutuel Manager serves as a backup race announcer when needed and provides support to the Race Office, including administrative and race-day responsibilities. The position requires flexibility, strong leadership and communication skills, attention to detail, and the ability to manage multiple operational functions in a fast-paced racing environment.

Essential Duties and Responsibilities

Mutuel Operations

• •Oversee daily mutuel operations for live racing, simulcast wagering, and related activities.
• •· Act as manager-on-duty during race nights
• •Supervise, train, schedule, and evaluate mutuel employees to ensure adequate staffing and high standards of customer service.
• •Monitor wagering operations, teller activity, betting terminals, and related equipment to ensure accuracy and efficiency.
• •Maintain a thorough understanding of applicable Ohio State Racing Commission requirements and internal operating procedures.
• •Resolve wagering discrepancies, customer concerns, ticket issues, and operational problems.
• •Coordinate with the totalizator provider and appropriate departments to address system issues and maintain accurate wagering information.
• •Monitor wagering closeout procedures, reports, reconciliations, and cash-handling controls.
• •Maintain departmental records and prepare operational reports as required.
• •Perform other related duties as necessary to support the overall operation of the racetrack

Money Room Operations

• •Oversee the operations of the money room, including the handling, counting, verification, reconciliation, and accounting of wagering funds.
• •Ensure proper procedures and internal controls are followed for cash handling, deposits, payouts, and financial documentation.
• •Supervise, train, and schedule money room personnel and ensure adequate staffing for racing operations.
• •Verify the accuracy of daily cash balances, mutuel settlements, and related financial reports.
• •Ensure compliance with company policies, security procedures, and applicable regulatory requirements.
• •Coordinate with Finance, Surveillance, Security, and other departments as necessary to maintain the integrity and security of funds.
• •Maintain accurate records and ensure appropriate documentation and reporting of all money room activities.

Program Department

• •Oversee the preparation, accuracy, production, and distribution of daily racing programs and related materials.
• •Coordinate with the Race Office and other departments to ensure timely updates to entries, scratches, driver changes, and other racing information.

Backup Race Announcer

Serve as backup race announcer when needed, providing accurate and professional live race calls.

Race Office Support

Maintain familiarity with racing programs, horses, drivers, and race-day information to ensure readiness when coverage is required.

Requirements

Performs other job-related duties as requested

Proof of eligibility to work in the United States

Knowledge, Skills and Abilities

• •Previous experience in mutuel operations, pari-mutuel wagering, money room operations, racing administration, or a related racetrack position Preferred
• •Knowledge of harness racing, race-day procedures, pari-mutuel wagering, and financial reconciliation practices.
• •Strong organizational, leadership, communication, and problem-solving skills.
• •Ability to supervise multiple departments and manage competing priorities.
• •Strong attention to detail and commitment to financial accuracy, internal controls, and regulatory compliance.
• •Proficiency with computers, wagering systems, financial reporting tools, and standard office software.
• •Ability to work nights, weekends, holidays, and scheduled racing events as required.
• •Prior experience with race calling, broadcasting, public speaking, race office administration, or racing program production preferred.
• •Must be able to obtain and maintain any required racing license or regulatory credentials.