National Account Director

CareDx is a leading precision medicine diagnostics company advancing care in transplant, specialty oncology, and cell therapy. Through our innovative portfolio of molecular diagnostics, digital health solutions, AI-powered data and analytics, and patient support services, we partner with healthcare providers, patients, and biopharma organizations to help inform clinical decision-making and improve patient outcomes.

At CareDx, every employee has the opportunity to contribute to innovations that help transform patient care and improve lives.

The National Account Director will lead national enterprise account strategy, execution and drive growth with National Health Systems, Group Purchasing Organizations, National Laboratories, and Large Consolidated Oncology Organizations. This role is ideal for a commercial leader who can build executive relationships, lead complex contracting efforts, and translate enterprise partnerships into measurable revenue growth and portfolio adoption.

As the National Account Director, responsible for the entire CareDx ecosystem including Solid Organ Transplant, Specialty Oncology, Cell Therapy and Transplants you will own enterprise account planning, partnership development, contract negotiations & execution, and cross-functional pull-through across the CareDx portfolio. You will partner closely with cross-functional teams to expand adoption, strengthen strategic relationships, and deliver clinical, operational, and value to enterprise customers in line with CareDx mission, objectives and goals. The role will report directly into the VP of Sales.

Essential duties and responsibilities:

Own and grow strategic enterprise relationships with national IDNs, GPOs, health systems, national laboratories, and Large Consolidated Oncology Organizations.

Develop and execute multi-year account strategies that expand adoption of CareDx testing, digital health solutions, patient services, and future portfolio offerings.

Lead enterprise account planning, opportunity development, pipeline progression, contracting strategy, and revenue realization.

Negotiate and execute enterprise agreements, master service agreements, system-wide lab services agreements , GPO frameworks, pricing strategies, and partnership models.

Drive contract pull-through from agreement signature through protocol adoption, utilization growth, behavior change, and measurable revenue impact.

Build trusted executive relationships with health system leaders, transplant program leadership, health system decision-makers, and administrative stakeholders.

Partner cross-functionally with Sales, Market Access, Legal, Finance, Customer Experience, Medical Affairs, Operations, Business Development, and Digital/Solutions teams to deliver aligned account plans.

Lead quarterly business reviews with executive stakeholders, using customer centric KPIs, utilization, adoption, and performance insights to identify risks and growth opportunities.

Use data, dashboards, and analytics to monitor account performance, guide decision-making, and strengthen enterprise value delivery.

Support national lab, channel, distribution, and other partnership opportunities aligned to CareDx’s enterprise growth strategy.

Qualifications:

10+ years of commercial leadership, enterprise account management, national accounts, strategic partnerships, or related experience in healthcare, diagnostics, medical device, life sciences, biotechnology, or precision medicine.

Proven success driving enterprise revenue growth, portfolio adoption, account strategy, contracting, and contract pull-through in complex healthcare environments.

Experience working with IDNs, health systems, GPOs, national laboratories, B2B partners, channel partners, or integrated delivery systems.

Strong understanding of enterprise contracting, pricing strategy, market access, reimbursement, value-based partnerships, negotiation, and commercial execution.

Ability to influence executive, clinical, operational, financial, and administrative stakeholders across large, matrixed organizations.

Experience leading cross-functional initiatives across Sales, Medical Affairs, Market Access, Digital/Solutions, Finance, Legal, Customer Experience, Operations, Strategic Growth, and Business Development.

Executive presence with strong communication, presentation, negotiation, relationship management, and strategic partnership skills.

Data-driven approach with the ability to use analytics, utilization trends, revenue data, and account insights to guide strategy and execution.

Ability to travel up to 75% to support national accounts, executive meetings, business reviews, and strategic partnerships.

Preferred Experience

Experience in transplant, oncology, genomics, molecular diagnostics, specialty diagnostics, or specialty healthcare.

Experience with national lab partnerships, IDN strategy, GPO contracting, B2B partnerships, channel management, portfolio selling, or solution-based selling models.

Familiarity with value-based care, health system economics, clinical workflow integration, and integrated delivery networks.

Experience presenting business reviews, value propositions, utilization data, and performance insights to executive-level stakeholders.

Role Competencies:

Healthcare Market Understanding: Anticipates the potential business implications of an evolving healthcare marketplace and identifies new opportunities for growth

Business & Territory Planning: Aligns market and customer needs and insights with CareDx products, solutions and services to develop strategic action plans

Analytics and Insight Generation: Leverages many sources of complex business and customer data to generate insights, identify market trends and opportunities, and inform decision making.

Account Management: Develops a deep understanding of customer needs and aligns them with CareDx products, solutions and services to attain mutually beneficial outcomes

Consultative Selling Agility: Applies selling skills to understand and meet customer needs and ensure sales execution is compliant and strategically aligned with business objectives to maximize sales results

Leading Through Influence: Builds alignment and mobilizes cross-functional stakeholders without direct authority to advance strategic priorities, overcome barriers, and achieve shared business and customer outcomes .

Additional Details:

Every individual at CareDx has a direct impact on our collective mission to improve the lives of organ transplant patients worldwide. We believe in taking great care of our people, so they take even greater care of our patients.

Our competitive Total Rewards package for US Employees includes:

Competitive base salary and incentive compensation

Health and welfare benefits, including a gym reimbursement program

401(k) savings plan match

Employee Stock Purchase Plan

Pre-tax commuter benefits

And more!

Please refer to our page to view detailed benefits at https://caredx.com/company/careers

In addition, we have a Living Donor Employee Recovery Policy that allows up to 30 days of paid leave annually to a full-time employee who makes the selfless act of donating an organ or bone marrow.

With products that are making a difference in the lives of transplant patients today and a promising pipeline for the future, it’s an exciting time to be part of the CareDx team. Join us in partnering with transplant patients to transform our future together.

CareDx, Inc. is an Equal Opportunity Employer-vets/disabled, and participates in the E-Verify program. By proceeding with our application and submitting your information, you acknowledge that you have read our U.S. Personnel Privacy Notice and consent to receive email communication from CareDx. Certain jurisdictions require notice of how we use and protect your personal information. For more information, please read our Privacy Policy

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