OX Tools

National Account Manager

London, Hackney

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hirly's read of this role

Role family: Sales
Seniority: Lead / management
Country: GB
Work mode: On-site / unstated
First seen by hirly: 6 Nov 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

We’re looking for a commercially driven National Account Manager to manage and grow key national retail and merchant accounts across the UK.

You’ll take full ownership of your accounts, building strong customer relationships and developing strategies that deliver profitable sales growth, increased distribution and greater market presence for OX Group.

What you’ll do:

Take commercial ownership of allocated national accounts

Deliver agreed revenue and gross-margin targets

Develop strategic account plans and Joint Business Plans

Build relationships with buyers, category teams and senior customer stakeholders

Lead negotiations covering pricing, trading terms, tenders and commercial agreements

Identify opportunities for new listings, range extensions and category growth

Lead customer range reviews and present compelling commercial proposals

Develop customer-specific promotional and seasonal activity

Monitor sales, stock levels, rate of sale and promotional performance

Produce accurate forecasts and identify risks and opportunities

Use customer data, market insight and competitor activity to support decisions

Work closely with Sales, Marketing, Product, Finance, Supply Chain and Customer Service

Maintain accurate account activity, opportunities and plans within the CRM

What we’re looking for:

Proven National Account Management experience

Experience within tools, DIY, hardware, building supplies or the wider retail sector is preferred

A strong track record of achieving sales and commercial targets

Experience managing major retail or merchant customers

Strong commercial understanding of pricing, gross margin and customer profitability

Confident negotiation, presentation and influencing skills

Experience developing account strategies and Joint Business Plans

Strong analytical skills and confidence using sales and customer data

Excellent planning, organisation and forecasting ability

A proactive, accountable and results-driven approach

The ability to build trusted relationships and collaborate across departments

What’s in it for you?

The opportunity to manage and grow major national accounts

Broad exposure across sales, product, marketing and commercial strategy

23 days’ holiday, plus birthday and volunteer leave

Company pension scheme

Professional development and opportunities to grow within the business

A vibrant and supportive team culture

Original posting on OX Tools's site ↗

Listed on hirly, a job board. hirly is not the employer: OX Tools is hiring for this role.

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