National Accounts Manager - Elizabeth Arden SA

At Revlon, we create beauty innovations for everyone that inspire confidence and ignite joy every day.

Breaking beauty boundaries is in our company’s DNA. Since its game-changing launch of the first opaque nail enamel in 1932 (and later, the first long-wear foundation), Revlon has provided consumers with high-quality product innovation, performance, and sophisticated glamour. Elizabeth Arden made waves as a woman-led beauty company in the 1920s. In 1931, Almay became the original hypoallergenic, fragrance-free beauty brand.

Today, Revlon resiliently continues its legacy as a leading global beauty company. Our diverse portfolio—which consists of some of the world’s most iconic brands and product offerings in color cosmetics, skincare, hair color & care, personal care, and fragrances—is sold around the world through prestige, professional, mass, and direct-to-consumer retail channels. These brands include Revlon, Revlon Professional, Elizabeth Arden, Almay, American Crew, CND, Cutex, Mitchum, Sinful Colors, Creme of Nature, Christina Aguilera, John Varvatos, Juicy Couture, Ed Hardy and more.

We honor our heritage, embrace change, and applaud diversity. We champion our employees and celebrate our consumers.

We are Revlon, together, transforming beauty.

This role is an Onsite Role: This role requires full-time presence at our Isando office.

Overview:

To achieve both gross and net monthly wholesale sales by customer in line with our company’s budget and strategy. Manage the Customer P&L end to end and to build solid relationships with all customers to achieve joint business plans in Cosmetics.

Responsibilities:

Develop and implement a comprehensive business plan for each customer working closely with marketing and field sales team to achieve company budget and strategy in line with organisational vision & mission

Present, manage and coordinate accurate monthly sales forecast per customer to achieve both gross and net wholesale sales, and ensure broader business are up to date with latest estimated view by account

Build SOP’s for different aspects of KEY ACCOUNT’s in order to ensure continuity and consistency across accounts within the business.

Ensure Optimal stock Cover with each customer focusing on the Key Principles of: Right Place, Right Time and Right In addition, ensuring healthy balance on months cover based on sell-in and sell-out models.

Build strong business partnerships with key stakeholders i.e. Buyers, planners and regional Mgrs. on each key account.

Build a joint business plan with each key account agreeing growth objectives, forecasted sell in and sell thru targets, promotional and advertising allowance parameters, backed with insight and full understanding.

Full customer P&L accountability holistically, managing expense lines through co-op, tallies and markdowns, manage Gross to Net through monthly Spend grid tracker

Negotiate in store space and positioning by brand at end to optimise visibility in stores.

Negotiate CO-OP advertising and in store promotions plan in line with company’s overall brand and customer strategic focus.

Negotiate tailored pricing and display activities/costs within agreed guidelines to ensure brands remain competitive on an ongoing basis.

Develop unique ways and plans to grow the business of each account with customer exploiting all available oppurtunities.

Provide solutions and options to management in face of challenges, problems and budget shortfalls on each account.

Develop and initiate new promotional sell in and sell thru programmes with the marketing and field sales teams and deploy their insight from ground level to influence decision making.

Drive timeous and exemplary in store execution in conjunction with marketing and field sales.

Plan and conduct quarterly review and (pre) strategy meetings with KEY ACOUNT to showcase promotional programs and launches.

Plan and conduct quarterly business performance review and outlook meetings with key stakeholders by account, keeping them updated against brand strategy and keeping our brands top of mind.

Work with trade marketing on different customer’s needs and oversee merchandising requirements focusing on both new installations, revamps etc.

Ensure that all new launches and promotions are timeously listed in KEY ACCOUNT.

• •Negotiation Of Annual Trading Terms the update thereof and ensuring it serves the brand’s business in
• each account whilst optimising the account’s P&L.

Joint Business Planning:

Define growth opportunities within each category relative to KEY ACCOUNT business and gain buy-in to enable.

Evaluate potential setbacks to the plan and develop contingencies to overcome or foresee them.

Align all customer plans with company’s brand and customer strategic focus as per various functional objectives.

Secure approval for these plans and forecasts from the customers,and ensure processes and plans are in place to flawlessly execute the plans.

Negotiate and agree individual promotional forecasts with each retailer. Monitor performance against these forecasts and deploy tactics to combat deficits.

Once jointly agreed goals (budgets) are locked in, track weekly sell in, sell thru and stock performance and proactively communicate deviations.

Analyse monthly sell-in, sell thru, stock and productivity (stock turn) performance by brand, product category, region and store to preserve a healthy balance for sustained future business.

Analyse credits/returns/markdowns/tallies, co-op advertising and promotional spend against budget and relative to the performance of each key account.

Prepare pre and post promotion analysis (Top promotions only) and share with various functional teams for future decision making.

Creative Business Development:

Develop relevant, unique and creative strategic growth plans in conjunction with the customer, marketing and field sales team for each key account, ensuring that all available opportunities are

Recommend and implement adjustments /corrective actions/solutions to address problems and budget shortfalls on each account.

Management of Retail Reality:

In each key account, keep abreast of developments in the store environment through working in collaboration with sales field teams, consider competitive activities in store and fully understand systems and procedures each key account follows.

Monthly trade visits with sales field representatives, trade marketing and marketing paying attention to identify opportunities within the store environment, quality in execution and observe and note competitor activity.

Regular communication with merchandising and trade marketing, sell in and sell thru teams to effectively manage the opening, revamping and closing of doors.

Maintain category management disciplines in conjunction with category manager.

Analysis and management of stock levels in store in conjunction with the key account.

Engage regularly with customer logistics and the sales planner to ensure planned orders are shipped on time and in line with monthly forecast of the account. Work with logistics on tactical plans to be in line with SLA agreements.

Ensure relevant Cycle information is always handed in timeously to key account so new launch and promotional orders are received by Brand Head Office at required date in conjunction with the Brand Planner.

Report on Infill regularly to Demand Planner and resolve account queries in this regard.

Strong Customer Relationships:

Regularly communicate and meet face to face with key account buying and planning team on all developments on the account. Ensure all communication from meetings and discussions via email/phone are clearly and concisely recorded with specific actions, responsibilities and timelines.

Drive to continuously build a strong business partnership and links with each key account to enable mutual beneficial business operations.

Constantly