Negotiation & Resolution Specialist

Negotiation & Resolution Specialist

Build hands-on negotiation and case strategy experience

Location: St. Louis, Missouri | On-site

Are you a strong communicator and problem solver who enjoys negotiation, case analysis, and driving matters toward resolution? Whether your background is in law, insurance, claims, healthcare, financial services, compliance, or another analytical field, this role offers the opportunity to build valuable negotiation, strategy, and portfolio management experience.

About the Role

The Negotiation & Resolution Specialist is a career-building opportunity for professionals who enjoy negotiation, problem-solving, and driving matters toward resolution. Successful candidates come from a variety of backgrounds, including law, insurance, claims, healthcare, financial services, and other fields that require strong analytical and communication skills.

In this role, you will represent our health plan clients on plan recovery matters, evaluate case and settlement information, communicate with plaintiff firms and insurance representatives, and help drive matters toward resolution.

This is a hands-on role where you will develop highly transferable skills in negotiation, financial analysis, stakeholder communication, case strategy, and portfolio management while helping deliver meaningful financial outcomes for some of the nation's largest health plans.

At Intellivo, high performers earn increasing responsibility, greater decision-making authority, and opportunities for advancement. If you're looking for a professional career with a clear growth path, meaningful responsibility, and the opportunity to build valuable business skills early in your career, this role provides an exceptional foundation for long-term success.

Why Professionals Choose Intellivo

Develop confident professional communication with attorneys, carriers, adjusters, and healthcare organizations

Build negotiation, issue-spotting, financial analysis, and case-management skills

Learn the intersection of healthcare reimbursement, insurance, ERISA, and legal operations

Gain experience that strengthens your resume for future attorney, compliance, claims, legal operations, and leadership opportunities

What You’ll Do

Manage a portfolio of attorney and adjuster-involved healthcare recovery matters from negotiation through resolution

Review case facts, plan information, settlement materials, reduction requests, and recovery potential

Communicate professionally with plaintiff attorneys, law firm staff, insurance carriers, adjusters, and claim representatives

Develop and execute financial resolution strategies within established guidelines and authority

Negotiate lien and reimbursement matters that do not require action by a licensed attorney

Escalate legal questions and matters requiring attorney analysis, advice, or action to licensed Intellivo attorneys

Partner with attorneys, senior resolution professionals, legal assistants, and teammates to achieve strong recovery outcomes

Meet portfolio, responsiveness, settlement, and recovery expectations while supporting a consistent client experience

What You Bring

Bachelor degree or equivalent professional experience

Strong written and verbal communication skills

Critical thinking and comfort reviewing detailed case, financial, and settlement information

Readiness to negotiate by phone and in writing within defined authority

Ability to organize and progress a high-volume portfolio in a fast-paced environment

Sound judgment, professionalism, and willingness to escalate legal questions appropriately

Curiosity, resilience, accountability, and a strong drive to learn

You’ll gain career-building, transferable skills in negotiation, financial analysis, portfolio management, healthcare revenue cycle, and professional communication while building a strong foundation for long-term career growth.

Career Growth

You will build transferable experience in:

Negotiation and settlement strategy

Healthcare financial services and insurance

Legal issue spotting and escalation

Case and portfolio management

Financial analysis and recovery evaluation

Client and stakeholder communication

Operations, process improvement, and measurable performance

Successful team members may take on increasingly complex matters, expand their decision-making authority, pursue advanced resolution or leadership opportunities, and, if they later become licensed, may be considered for attorney opportunities based on qualifications, performance, and business need.

Successful Backgrounds Include

Revenue cycle and reimbursement

Financial services

Customer success and account management

Law school and legal studies

Who is Intellivo?

As an industry market leader in subrogation, Intellivo empowers health plans and insurers to maximize financial outcomes by identifying and pursuing more reimbursement opportunities from alternative third-party liability (TPL) payers. Through innovative technology, Intellivo accelerates the identification of reimbursement opportunities while eliminating burdensome outreach to plan members. With a 26-year history of excellence, Intellivo proudly represents more than 200 of the country's largest health plans.

Benefits That Support You Inside and Outside of Work

Comprehensive medical, dental, and vision insurance

401(k) retirement savings plan with employer match

Paid time off and paid holidays

Company-paid life insurance and short-term and long-term disability coverage

Employee Assistance Program with counseling, financial coaching, legal resources, career coaching, and wellness support

Health Savings Account with company contributions for eligible employees

Wellness, healthcare advocacy, and pet benefits

A high-performing, collaborative culture built on ownership, accountability, continuous improvement, and meaningful impact

Equal Opportunity Employer

Intellivo is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. Employment decisions are based on qualifications, merit, and business need.

This is an on-site role in our St. Louis, Missouri office.