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Reteam

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hirly's read of this role

Seniority
Mid level
Stated salary
€100,000 per year
Work mode
On-site / unstated
First seen by hirly
15 Oct 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

TEST BOARD

Job Title: Customer Success Manager (CSM)

Job Description

We are looking for an enthusiastic and people-focused Customer Success Manager to join our team. In this role, you will help build and maintain strong relationships with our clients, ensuring they achieve success using our products and services. You will proactively support customers throughout their journey by driving adoption, encouraging engagement, and acting as the main point of contact for feedback and inquiries.

Responsibilities

Serve as the primary contact for a portfolio of customers

Guide new clients through onboarding processes

Monitor customer engagement and proactively address any issues

Identify opportunities for upselling or account growth

Deliver training sessions, check-ins, and product demonstrations

Collaborate with internal teams to relay customer feedback and improve the customer experience

Requirements

Proven experience in customer success, account management, or a related field

Exceptional communication and interpersonal skills

Enjoy problem-solving and taking initiative

Ability to manage multiple priorities in a fast-paced environment

Comfortable working both independently and as part of a team

Benefits

Competitive salary and benefits package

Opportunities for career growth and development

Flexible work arrangements (remote/hybrid options available)

Supportive and collaborative team culture

If you are a motivated individual who thrives on building meaningful client relationships and helping customers succeed, we would love to hear from you!

TEST BOARD

Original posting on Reteam's site ↗

Listed on hirly, a job board. hirly is not the employer: Reteam is hiring for this role.

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