Network Administrator

NETWORK ADMINISTRATOR

Sandy Lane Hotel, an AAA Five Diamond, Forbes Five Star exclusive resort and a member of Leading Hotels of the World, is seeking to recruit a Network Administrator in our Information Technology Department.

The Role

The Network Administrator reports to the Information Technology and ensures the continuous, secure, and high-performance operation of all network, communications, and guest-facing technology infrastructure.

The Successful candidate will be required to:

Administer LAN, WLAN, WAN, and all networked systems to ensure seamless, high-availability operation across guest rooms, back-of-house, F&B outlets, spa, and recreational areas.

Install, configure, and maintain next-generation firewalls, switches, routers,

SD-WAN, and data/voice circuits (including VoIP and SIP trunking).

Monitor and optimize network performance using modern tools and maintain intrusion detection/prevention (IDS/IPS), endpoint protection, and secure email gateways.

Lead network security posture: enforce zero-trust principles, VLAN segmentation, patch management, and regular vulnerability assessments.

Protect guest data and PCI/DSS scope systems.

Support and integrate property management systems including Oracle Opera PMS and selected POS system, ensuring low-latency, high-reliability connectivity.

Manage guest Wi-Fi experience (Cisco Meraki, Aruba) including captive portals, bandwidth policies, and roaming – ensuring 5-diamond expectations for connectivity.

Collaborate with vendors and MSPs for circuit provisioning, cloud connectivity, and disaster recovery testing.

Participate in on-call rotation for after-hours emergency response (critical for luxury resort operations).

Our ideal candidate must possess:

A Degree in Computer Science

5 years’ experience in Network Administration with CCNA, CCNP, CCIE experience.

A recognized security certification such as CISSP, CISM, CISA

Cisco And Microsoft Certifications preferred

Experience with Opera PMS and Micros POS will be an asset

Working knowledge of Microsoft applications Server 2008, SharePoint, SQL Server 2008

Ability to build relationships with discerning and demanding International clientele.

Excellent guest relations skills and must be able to interact effectively with ownership, hotel guests, general public and staff at all levels.

Ability to work in a fast paced and challenging work environment.

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This position requires a high level of accountability. The successful candidate must be a team player, in good physical condition and be able to perform extensive walking, bending and stretching.