Network Deploy Technician, ID Deploy Optical Team

Amazon Web Services (AWS) is looking for an Infrastructure Delivery Network Technician to join our growing team within infrastructure operations. By applying to this position your application will be considered for all locations we hire for in the United States. This includes, but is not limited to: VA (Manassas, Herndon, Chantilly, Auburn), OR (Boardman, Umatilla, Hermiston), OH (Columbus), CA (Santa Clara), given availability. This position requires the successful candidate report to a site location.

As a Data Center Network Technician, you will work in a dynamic environment to drive the stability and sustainability of our next-generation networks and assist in the development of innovative ways to automate and scale our network. The position's responsibilities include scaling support of several data center locations and day to day assistance with capacity management. Our ideal candidate is sufficiently autonomous, detail oriented, possesses strong written and verbal communication skills and has some experience in supporting large scale, enterprise class networks. Network implementation and troubleshooting skills combined with a proven documentation methodology is also a requirement.

You will leverage your experience supporting large scale, enterprise class networks as well as network implementation and troubleshooting. As a Network Technician you will work in a fast paced, collaborative environment with regular peer and customer interaction. In addition to providing management and support of Amazon Web Services vast network infrastructure, Network Technicians establish and follow best practices and refine operational procedures.

#DCPD_GND

• Key job responsibilities
• Daily responsibilities include:
• •Participate in the migration, basic configuration and rollout of new or upgraded hardware
• •Manage work and priorities through ticketing system and workflows to complete customer requests and projects
• •Work closely with our Network Engineering & Network Technical Project Manager teams to ensure fast, smooth rollout of established designs and products
• •Troubleshoot networking, routing and inter connectivity issues, including troubleshooting of network device configuration and low level application interaction
• •Up to 20% travel within geographical work area may be required; some travel outside traditional work area may be requested
• •Troubleshooting cabling infrastructure connectivity issues, including patch panels and patch cords

• All physical requirements are expected with reasonable accommodations:
• •Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41 pounds or more
• •Ability to work in an environment that operates 24/7 with an ability to participate in on-call rotation and provide after-hours support as needed
• •Some regional travel may be required
• •Walk job sites in uneven terrain
• •Work safely at heights and from ladders

Basic qualifications

• - 2+ years of computer hardware troubleshooting and repair experience
• - 1+ years of computer networking experience
• - High school or equivalent diploma

Preferred qualifications

- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits .

USA, OH, New Albany - 27.98 - 48.99 USD hourly