Network Engineer

Real people. Real service.

At SupplyHouse.com , we value every individual team member and cultivate a community where people come first. Led by our core values of G enerosity, R espect, I nnovation, T eamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

We are looking for a Network Engineer to join our IT Infrastructure & Network Engineering Team. This individual will report into our Senior Manager of IT Infrastructure & Network Engineering and is responsible for the design, implementation, security, and ongoing support of the company’s network infrastructure. This role partners closely with other IT team members to ensure reliable, scalable, and secure connectivity across corporate offices, fulfillment centers, and cloud environments. In a growing, mid-sized business environment, the Network Engineer will take a hands-on approach, contributing across networking, security, voice, and infrastructure operations while serving as an escalation point for complex technical issues. If you’re passionate about solving technical challenges, delivering exceptional service, and collaborating across teams while taking ownership of your work, we’d love to hear from you!

This is a remote position open to individuals who live in, or are open to relocating to, the following states: Arizona, Delaware, Florida, Georgia, Kentucky, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, Texas, Virginia, and Washington . While this role is fully remote, there is a strong preference for the selected individual to live within reasonable proximity to our headquarters in Melville, NY , or one of our fulfillment centers in Atlanta, GA ; Canal Winchester, OH; Dayton, NJ; Farmers Branch, TX; or Reno, NV . Occasional on-site presence may be needed for team collaboration, equipment staging, or to support critical operational needs.

This position also requires up to 10% travel annually to our headquarters and fulfillment center locations for internal meetings, in-person projects, and other business needs. We reimburse reasonable and necessary travel expenses, and you’re also welcome to work on-site anytime beyond these visits – our doors are always open.

Role Type: Full-Time, Exempt

Location: Remote

Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. with time zone flexibility. Additional off-hours support may be needed for scheduled maintenance or a related issue.

Base Salary: The expected starting salary for the position is $88,083 to $110,103 within a full position range of $88,083 to $ 132,124 annually. This range reflects the long-term earning potential for the role. Our starting pay practice is the minimum to middle portion of the range, depending on experience, qualifications, and internal equity, consistent with applicable law and it is rare for a new hire to start above the midpoint.

Responsibilities:

Design, implement, and support resilient, high-availability, and cost-effective LAN, WAN, WLAN, and SD-WAN solutions to meet business continuity and uptime requirements

Analyze, configure, and maintain core network infrastructure including routers, switches, firewalls, and wireless systems

Participate in capacity planning, traffic analysis, and performance tuning, making recommendations for upgrades and improvements

Plan, implement, and document network changes, upgrades, and maintenance activities while minimizing business impact

Monitor network health using management and monitoring tools, proactively identifying and resolving issues

Provide escalation-level troubleshooting for network and related infrastructure issues, restoring services quickly and accurately

Configure and maintain firewalls, VPNs (site-to-site and user-based), Zero Trust solutions, and security appliances

Enforce network security policies, monitor access, and support secure connectivity to businesscritical systems

Maintain awareness of PCI compliance, security standards, and industry best practices, assisting with audits and remediation efforts

Collaborate with IT and security teams on incident response and vulnerability mitigation

Design, deploy, and support Voice, VoIP, and video conferencing solutions

Assist with phone system deployments, configuration, and ongoing support

Support collaboration platforms such as Microsoft Teams and Slack from a network and connectivity perspective

Assist in the design and support of virtual server environments, including IP addressing, DNS, DHCP, VLANs, QoS, and network segmentation

Work closely with development, cloud, and system support teams to ensure smooth operation of servers, applications, and endpoints

Leverage scripting , automation and AI-driven tools to improve network operations and reduce manual tasks

Develop and maintain network diagrams, documentation, standards, and support procedures

Maintain inventory of network equipment, licenses, subscriptions, and maintenance contracts

Engage with third-party vendors, carriers, and service providers and assist with managing those vendor relationships

Recommend and implement improvements to reliability, scalability, and operational efficiency

Assist with maintaining and supporting telecom rooms, server racks, UPS systems, and fiber/copper cabling infrastructure across all locations

Participate in occasional after-hours or on-call support for maintenance, upgrades, or incident response

Requirements:

Bachelors degree in Computer Science, Information Technology, or a related field

3+ years of experience with designing, implementing, and supporting corporate network environments

Strong understanding of networking fundamentals: LAN, WAN, WLAN, SD-WAN, VPN, and Zero Trust concepts

Hands-on experience with routing, switching, and wireless technologies, preferably Cisco and/or HPE Aruba

Experience with next-generation firewalls, remote access/VPN technologies, and network security best practices

Strong knowledge of TCP/IP, DNS, DHCP, HTTP/S, SNMP, TLS, and routing protocols such as OSPF or BGP

Experience using network monitoring and management tools

Familiarity with Active Directory, Azure Entra ID, and authentication services

Proven analytical and troubleshooting skills in a fast-paced environment

Ability to work independently with minimal supervision while also functioning effectively as part of a collaborative team

Customer-focused attitude with a passion for helping others

Excellent written, oral, and interpersonal communication skills

Preferred Qualifications:

Experience supporting e-commerce environments or high-availability networks

Familiarity with cloud networking, particularly Google Cloud Platform (GCP)

Experience with Microsoft 365 networking and integrations

Knowledge of endpoint security solutions, including antivirus and EDR platforms like CrowdStrike

Experience with AI-driven network management, automation, and monitoring tools

Familiarity with Ethernet and fiber cabling standards and best practices

Relevant certifications (Cisco, Fortinet, HPE Aruba, Microsoft, or similar)

Why work with us:

We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include:

Comprehensive and affordable medical, dental, vision, and voluntary life insurance options

401(k) with up to 4% company match

Paid vacation, sick time, and holidays

Company-paid basic life insurance and long-term disability

Discounted auto, home, and pet insurance programs

Flexible Spending Account (FSA)

Confidential mental health, financial planning, and legal support through our Emplo