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Fph

Network Infrastructure Operations Lead

Rockwell Business Center Sheridan North Tower

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hirly's read of this role

Seniority
Lead / management
Country
PH
Work mode
On-site / unstated
First seen by hirly
27 Sept 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

Unleash your energy within! Be a part of the EDC Team!

  • Ensure proactive monitoring and timely resolution of network alerts and performance issues
  • Oversee patching, firmware upgrades, and configuration backups of network appliances
  • Manage daily network health reports and escalate unresolved issues
  • Coordinate with vendors and service providers for WAN circuit issues and infrastructure support
  • Review change requests, risk assessments, and document change implementation
  • Mentor Specialists and Analysts, reviewing troubleshooting techniques and SOP compliance
  • Support after-office emergency response and critical incident resolution
  • Participate in security reviews, technical audits, and compliance reporting
  • Validate support coverage, on-call rotations, and ticket queue monitoring
  • Lead capacity reviews, reporting, and service performance tracking
  • Monitoring of daily operations across all remote site support activities

Qualifications:

  • Bachelor’s degree in IT, Communications, or related field.
  • 5+ years in field support roles with 2+ years in supervisory capacity.
  • Familiarity with firewall, wireless, router, and structured cabling.
  • Proficient in operational environments and remote diagnostics.
  • Willingness to travel and lead field deployment initiatives.

Strong organizational skills, attention to detail, and eagerness to learn.

Original posting on Fph's site ↗

Listed on hirly, a job board. hirly is not the employer: Fph is hiring for this role.

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