Network Operation Analyst Level 1 Internship (2026/2027 Intake)

Job Description:

DXC Technology is a Fortune 500 global IT services leader. Our more than 130,000 people in 70- plus countries are entrusted by our customers to deliver what matters most. We use the power of technology to deliver mission-critical IT services across the Enterprise Technology Stack to drive business impact. DXC is an employer of choice with strong values, and fosters a culture of inclusion, belonging and corporate citizenship.

Start your career with a company that is passionate about developing and nurturing talent in a high-performance culture.

About the Role

We are inviting enthusiastic students to join our Network Engineering team as Interns. This is a hands-on opportunity to gain real-world experience in managing and supporting enterprise network infrastructure across data center and enterprise environments.

As a Network Engineering Intern, you will work alongside experienced engineers and be exposed to network design, troubleshooting, monitoring, and infrastructure projects.

Key Responsibilities

A Level 1 Technician is responsible for the workflow and escalations of assigned tickets and problems.

Some of the primary duties include:

Event Verification / Initial Triage

Incident Record Opening

Answer phone Calls

Create / troubleshoot incident tickets

Engage the vendor & field services as needed

Create RCA's

Execute RMA process

Investigate, diagnose and validate incidents upon contact

Skillset:

Cisco devices

HPN devices (H3C / Procurve / 3com/Aruba ) - optional

F5 Load Balancer

Cloud Networking

Eligibility :

Must be currently enrolled in a degree or Diploma program (Any computer related program) at College or University

• Intake:2026 / 2027
• Duration: 6 months
• Eligibility: Malaysian citizen

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

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