Network Solutions Engineer – Field Services (San Diego Area)

Network Solutions Engineer – Field Services (San Diego Area)

Full-Time | Competitive Compensation + Benefits

About GigaKOM

For more than 15 years, GigaKOM has delivered enterprise-level IT solutions to California K–12 school districts, higher education institutions, state and local agencies, and commercial organizations. Through partnerships with leading manufacturers and distributors, we provide secure, scalable networking, wireless, security, and infrastructure solutions across the state.

As we expand our presence in California, we are seeking a Network Solutions Engineer – Field Services based in the San Diego Area to support both client implementations and strategic technical engagements. This role combines remote flexibility with on-site client support as needed throughout the region.

In addition to hands-on deployment responsibilities, this position works closely with the Sales Team during the pre-sales process—participating in discovery meetings, validating technical requirements, and helping design practical, scalable solutions aligned with client objectives. The Network Solutions Engineer will assist in developing solution architectures, reviewing configurations, and providing technical expertise during proposal development.

The role also includes supporting and executing Proof of Concept (PoC) environments , pilot deployments, and technical demonstrations to validate solution performance and ensure alignment with customer expectations. As a trusted technical advisor, this individual will consult directly with IT leaders and stakeholders to assess current infrastructure, recommend improvements, and guide long-term modernization strategies.

This is a highly collaborative, client-facing position ideal for an engineer who enjoys bridging technical execution with consultative solution design.

What You’ll Do

Implement & Deploy Network Solutions

Install, configure, and support enterprise switching, routing, wireless, and security solutions

Perform system upgrades, migrations, and infrastructure rollouts

Execute implementation plans aligned with approved designs

Ensure solutions are deployed according to manufacturer best practices

Pre-Sales Engineering & Technical Consulting

Participate in client discovery sessions with Account Executives

Validate technical requirements and recommend appropriate architectures

Assist with bill of materials (BOM) development and configuration review

Provide technical input for proposals, RFP responses, and solution documentation

Deliver technical presentations and whiteboard sessions

Proof of Concept & Solution Validation

Design and execute PoC and pilot deployments

Validate solution performance, scalability, and security

Troubleshoot and refine configurations prior to full deployment

Provide post-PoC recommendations and optimization guidance

Field Services & Client Support

Provide on-site technical support and troubleshooting

Conduct site assessments and infrastructure evaluations

Maintain strong client relationships during and after implementation

Deliver knowledge transfer and post-deployment support

Documentation & Continuous Improvement

Maintain accurate technical documentation

Provide feedback to sales and engineering teams based on field experience

Stay current on product updates, certifications, and best practices

Qualifications

8+ years of experience in networking or infrastructure engineering

Experience supporting enterprise-level deployments

Strong hands-on experience with switching, routing, wireless, and network security

Experience supporting pre-sales or client-facing technical engagements

Excellent troubleshooting and problem-solving skills

Strong communication and presentation abilities

Preferred Experience

Experience supporting California SLED or K–12 clients

Hands-on experience with Cisco, HPE, Aruba, Extreme Networks, and similar platforms

Relevant certifications (CCNA, CCNP, Aruba, or equivalent)

Experience participating in RFP processes and competitive solution positioning

Compensation & Benefits

Competitive base salary

Performance-based incentives

Medical and dental coverage

Paid vacation and sick leave

Retirement plan

Professional development and certification support

Why Join GigaKOM?

Established reputation in California’s public sector and enterprise markets

Strong manufacturer and distributor partnerships

Growing San Diego regional presence

Diverse and impactful infrastructure projects

Collaborative sales and engineering environment

Long-term career growth opportunity