Night Auditor

We’re looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let’s see if we’re a fit. We hope so.

Night Auditor covers the overnight shift and closes all reporting functions for the day. This person serves as the main point of contact for guests during the overnight hours to ensure an exceptional personalized service to all guests that is consistent and continually in accordance to the Management Company of Mainsail Lodging & Development. What you have

High School diploma or higher

Previous hospitality experience preferred

Excellent customer service skills

Excellent communication skills, both verbal and written

Ability to use technology e.g. tablets, iPads

What you’ll do

Follow all specified procedures to audit the shift closing of all front office staff, including personally closing shift three and completing an audit summary for each shift

Produce accurate and timely reports and correctly handle all cash transactions

Provide relief support to hotel PBX operator during shift

Follow all specified procedures to maintain and post a daily balance of all house accounts, including running preliminary reconciliations, detail transactions, and final reports to accounting and profit centers

Follow all specified procedures to reconcile cashier’s reports with the restaurant system each night, researching and posting any unresolved tickets from the day shifts

Balance and audit room revenue, food and beverage revenue, cashiers’ reports, and guest and house accounts for accuracy; assisting the preparation of all reports relevant to daily revenues

Transmit credit card batches

Complete and transmit daily management and accounting reports and supporting documents

Act as hotel system liaison during night hours

Perform all Guest Service Representative functions as required; may assist in booking room reservations, answering hotel phone calls, and notifying guests of messages

Provide warm, friendly hospitality to guests

Accurate cash handling

Ensure successful performance assisting guests with an exceptional experience to ensure high performing scores on the GSS

Physical Demand

Ability to sit or stand for extended periods of time

Ability to bend

Ability to lift, pull 40 lbs

Ability to communicate clearly

Corrected vision to normal range

Ability to work long hours as needed

Mental Demands

Make sound judgments quickly

Work on multiple tasks, making appropriate progress towards deadlines

Able to work independently, take direction, and provide direction to others

Manage differing personalities within the office, the hotel and the community

Maintain the highest degree of confidentiality

Ability to work effectively in stressful, high pressure situations

Ability to effectively handle challenges in the workplace, including anticipating, preventing, identifying and solving problems as necessary

Benefits

• •Full-time Associate Benefits
• •Medical, Dental, & Vision | HSA & Flexible Spending Account Options | Basic Life & Disability Plan Options | 401K Retirement Plan | Paid Time Off | Holiday Pay | Career Training & Development Opportunities | Tuition Reimbursement | Bereavement Leave | Employee Assistant Program (EAP) | Jury Duty (May vary by state) | Employee Discounts | Employee Referral Bonus | Free meal for all full-service hotel employees

• •Part-time Associate Benefits
• •All above-listed benefits except for Medical Insurance and Holiday Pay

Mainsail is an Equal Opportunity Employer and it does not discriminate on the basis of actual or perceived race, color, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity expression (including transgender status), sexual orientation, marital status, parental status, military service and veteran status, political affiliation, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.