Htmniseko
Niseko Central - Front Desk/フロントデスクスタッフ
Kutchan-cho, Abuta-gun, Hokkaido
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hirly's read of this role
- Seniority
- Mid level
- Country
- JP
- Work mode
- On-site / unstated
- First seen by hirly
- 1 Sept 2026
Derived automatically from the posting. Upload your resume above to see how the role scores against it.
the posting
仕事内容
チェックイン・チェックアウト業務
現金・クレジットカードでの入金処理
電話、メールでのゲストからのお問い合わせ対応
施設のチェックや簡単な管理作業
他の部署ととのコミュニケーションを図り、日常業務を円滑に進める
各種サービスのコンシェルジュ予約やその他のゲストのリクエストに対応
お客様の送迎・施設への荷物運び（冬季を含む）
応募資格
1年以上のホテル・旅行・観光業あるいは接客業の経験者歓迎
仕事に対し、前向きで柔軟に取り組める事
普通自動車運転免許
ニセコ地域の知識尚可
母国語レベルの日本語力
中級レベル以上の英語力の方歓迎
雇用形態
正社員
勤務開始日
応相談
勤務時間
週40時間のシフト制
基本1日9時間（実働8時間）
週休2日制
6ヶ月経過後の年次有給休暇数：10日
年間休日120日
傷病休暇5日
給与
年俸450～510万円
勤務地
北海道ニセコエリア
待遇
社会保険完備
冬季シーズンリフトパス割引購入可
スタッフ寮（有料）
無料スキー・スノーボードグループレッスン（空き状況による）
スキー・スノーボードレンタル割引有り
学習支援プログラム
ご応募の際には 写真付き 履歴書を添付ください。
- Start date:
- flexible
Job Description
Main responsibilities would include but are not limited to the followings:
Handling system check-in and check-out procedures.
Handling cash and credit card and other transactions.
Assisting with enquires from Guests via phone, email and at Front Desk.
Communicating with other departments to ensure smooth daily operations.
Assisting with Concierge bookings of various services and other Guest requests when necessary.
Assist Tour Desk and Guest Host staff when necessary.
Knowledge and Skill Requirements
Previous experience and success in the travel or hospitality industry in a service role (preferred).
Professional, courteous and friendly manner that supports the creation of positive impressions with all Guests.
Able to work as part of a team in order to effectively share and complete tasks and provide service coverage where required.
Computer operating skills - Microsoft Office Suite (essential) with hotel PM systems experience (desirable).
Bilingual Japanese/English at an intermediate level.
Valid Japanese Driver's licence.
Employment Package Details
Employment Status: Ongoing contract with visa sponsorship available
- Contract Value: ¥4,500,000 to ¥5,100,000
- (The above remuneration will be divided by 14 and paid monthly with two annual bonuses.)
Location: Niseko, Hokkaido, Japan
Working Hours: average 40 hours per week (shift times vary by season)
Benefits
Flexi-time system with paid overtime
Health, social, and employment insurance
Visa sponsorship
Staff accommodation available
Grand Hirafu season pass available at a discounted rate
Free ski or snowboard lessons (availability dependent)
Discounts on HTM services and businesses
Access to language and work relevant training subsidy
Listed on hirly, a job board. hirly is not the employer: Htmniseko is hiring for this role.
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