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Devdort

Non Voice Process - Freshers

Navi Mumbai, Maharashtra, India

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hirly's read of this role

Seniority
Mid level
Country
IN
Work mode
On-site / unstated
First seen by hirly
27 Sept 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

Hiring: International Customer Support Executive – Voice & Chat

  • Location: Airoli, Navi Mumbai
  • Experience: Freshers to 3 Years
  • Salary: ₹18,000 – ₹33,000 per month
  • Shift: US Rotational Shifts
  • Work Mode: Work from Office
  • Cab Facility: Two-way cab provided
  • Joining Bonus: Available

Job Overview

We are hiring International Customer Support Executives for both Voice and Chat Support processes. The ideal candidate should have strong communication skills, a customer-focused approach, and be comfortable working in US rotational shifts.

Key Responsibilities

Handle customer queries through international voice and/or chat support .

Provide accurate and timely solutions to customer concerns.

Maintain professional communication and customer service standards.

Understand customer requirements and resolve issues effectively.

Document customer interactions and update relevant information in the system.

Meet process-specific quality, productivity, and customer satisfaction targets.

Follow company policies, processes, and compliance guidelines.

Requirements

Education: 12th Pass / Graduate.

Experience: Freshers to 3 years in customer service, BPO, international voice, chat support, or related roles.

Excellent English communication skills – verbal and written.

Comfortable handling international customers.

Good listening, problem-solving, and interpersonal skills.

Comfortable working in US rotational shifts , including night shifts.

Willing to work from the Airoli, Navi Mumbai office.

Candidates with international BPO/customer support experience will be preferred.

Salary & Benefits

₹18,000 – ₹33,000 per month , depending on experience, communication skills, and process.

Two-way cab facility available.

Joining bonus applicable as per process/company terms.

Opportunity to work with an international customer service process.

Growth opportunities based on performance.

Location

Airoli, Navi Mumbai

Interested candidates can apply now and our recruitment team will get in touch regarding the interview process.

Original posting on Devdort's site ↗

Listed on hirly, a job board. hirly is not the employer: Devdort is hiring for this role.

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