NRM Delivery Lead

Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity.

Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.

Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.

Background & Programme Context

The Commercial Digital Services Value Pool, within Haleon's Digital & Technology Function, represents a major enterprise-wide transformation effort aimed at unlocking more than £250m in commercial benefits over 3–5 years, enabled by over £100m in targeted digital investment.

Within the Commercial Excellence Portfolio, Haleon is investing in a number of strategic transformation programmes designed to drive sustainable growth, improve commercial effectiveness and enable data-driven decision making across global markets.

These programmes are transforming how Haleon engages customers, drives revenue growth, optimises commercial investments and leverages digital capabilities to create competitive advantage.

Key programmes within the Commercial Excellence Portfolio include:

Go To Market Transformation

A strategic multi-year programme focused on modernising how Haleon engages customers, pharmacies, healthcare professionals and retail partners through digitally enabled commercial capabilities. The programme encompasses strategic initiatives including Salesforce of the Future, Pharmacy Transformation, In-Store Execution and Next Best Action capabilities.

Net Revenue Management Transformation

A strategic multi-year transformation programme designed to modernise how Haleon manages pricing, promotions, trade investment, assortment decisions and revenue optimisation. Through advanced analytics, integrated commercial processes and modern digital platforms, the programme seeks to enable more informed decision making, improve profitability and accelerate sustainable revenue growth across global markets.

As consumer healthcare markets become increasingly complex and competitive, Haleon requires modern capabilities that enable commercial teams to optimise pricing strategies, improve promotional effectiveness and maximise the return on commercial investments. Success depends upon providing commercial teams with connected data, advanced analytics, predictive insights and scenario planning capabilities that support faster and better-informed decisions.

The Net Revenue Management Transformation Programme supports Haleon's ambition to strengthen commercial performance through enhanced revenue growth management capabilities, improved pricing and promotional management, and more effective trade investment decision making. By combining advanced analytics, modern NRM platforms and standardised business processes, the programme aims to drive incremental revenue, improve profitability and increase commercial agility across markets.

Together, these transformation programmes are enabling Haleon to build world-class commercial capabilities whilst delivering long-term business value and sustainable growth.

Role Overview

The Head of Net Revenue Management Product Delivery is the senior delivery authority responsible for the successful end-to-end execution of Haleon's Net Revenue Management Transformation Programme, encompassing pricing optimisation, trade promotion management, trade investment management, revenue growth management analytics, forecasting, scenario planning and commercial decision-support capabilities.

Sitting within the Commercial Digital Services Value Pool of the Digital & Technology function and partnering closely with the Customer Growth (Commercial Excellence) organisation, the role oversees the delivery of a complex, multi-million-pound digital, data and technology transformation programme across global and regional markets.

The role is accountable for translating strategic ambition into high-quality execution, ensuring delivery risks and dependencies are proactively managed and maintaining alignment across Product Management, Engineering, Data & Analytics, Deployment & Adoption, Commercial Excellence, Finance and market teams.

The Head of Net Revenue Management Product Delivery is accountable for delivering outcomes against time, cost, scope, quality and regulatory expectations whilst ensuring alignment with enterprise architecture, business priorities and market needs.

This role requires a highly experienced leader capable of navigating a complex global matrix organisation, orchestrating multiple global teams and external partners, and ensuring delivery excellence across one of Haleon's most strategically important commercial transformation programmes.

The Net Revenue Management Transformation Programme operates as a strategic peer to the Go To Market Transformation Programme within Haleon's Commercial Excellence Portfolio. Whilst close collaboration is expected across portfolios and capabilities, this role is accountable solely for the delivery of Net Revenue Management capabilities and does not have accountability for Salesforce of the Future, Pharmacy Transformation, In-Store Execution or Next Best Action capabilities.

Key Responsibilities

Net Revenue Management Transformation Programme Leadership & Ownership

Own end-to-end delivery of the Net Revenue Management Transformation Programme, encompassing pricing optimisation, trade promotion management, trade investment management, revenue growth management analytics, forecasting, scenario planning and commercial decision-support capabilities.

Lead delivery across multiple global markets, ensuring alignment with commercial priorities, growth objectives and strategic transformation goals.

Oversee integrated delivery plans spanning product, engineering, deployment, adoption, analytics, data and commercial workstreams.

Drive implementation of scalable Net Revenue Management capabilities that improve pricing effectiveness, trade investment optimisation and commercial performance.

Ensure transformation investments deliver measurable business outcomes aligned to Haleon's growth, profitability and value creation objectives.

Partner with Commercial Excellence leadership to shape programme priorities, investment roadmaps and long-term capability strategies.

NRM Transformation & Capability Enablement

Lead delivery of initiatives that modernise and standardise Net Revenue Management processes, frameworks and technologies across global markets.

Deliver capabilities supporting pricing strategy, promotional planning, trade promotion management, trade investment effectiveness and revenue growth optimisation.

Partner with commercial, finance and market stakeholders to design and implement sustainable operating models and data-driven ways of working.

Drive adoption of advanced analytics, forecasting and scenario-planning capabilities that improve decision quality and responsiveness to market conditions.

Ensure alignment across global and market teams on transformation priorities, capability roadmaps and implementation strategies.

Support the development of a globally consistent approach to revenue growth management whilst enabling appropriate local flexibility.

Adoption, Readiness & Value Realisation

Ensure markets are prepared to successfully adopt Net Revenue Management capabilities through effective business readiness, deployment planning and change management activities.

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