Nurse- CARDIO-VET Network RN Health Care Navigator

Summary

The National CARDIO-VET Network is recruiting for Registered Nurse Health Care Navigator positions. The duty location for placement is VA NY Harbor Healthcare System 423 East 23rd Street. New York, NY 10010. The incumbent is responsible for executing a streamlined approach to receiving, triaging, and directing timely, coordinated concierge-level care.

Duties

The incumbent is responsible for coordinating transportation and lodging to support Veterans in accessing cardiovascular procedures in the nearest Hub VAMC that has procedural capabilities. The RN Healthcare Navigator reports to the CARDIO-VET Nurse Manager, however, is indirectly responsible to the CARDIO-VET Social Determinants of Health Program Coordinator for portions of their duties involving socioeconomic issues such as transportation, lodging and other associated needs. Registered Nurse Health Care Navigator duties include but are not limited to the following: Assesses, plans, implements, and evaluates care based on age specific components. Assumes responsibility for the coordination of care focused on patient education, self-management, and customer satisfaction throughout the continuum of care. Follows procedures per established policies and guidelines. Influences care outcomes by collaborating with members of the interdisciplinary team. Executes position responsibilities that demonstrate leadership, experience, and creative approaches to management of complex client care. This positum may require travel to multiple duty stations within the CARDIO-VET Network. Executes streamlined approach to receiving, triaging, and directing timely, coordinated care. Demonstrates expert practice and decision-making, deliberate planning, and critical thinking skills. The nurse navigator is assigned to Veterans requiring complex care coordination or specialized case management services. Serves as the primary point-of-contact to Veterans and their families or caregivers and communicates with the health care team while leading complex care coordination and case management efforts. The nurse navigator duties are multifaceted and may be divided between registered nurse functions of the Cardiology Hub and Spoke network which includes consult management, care management and coordination of benefits. Serves as a liaison for the Veteran between VA facilities and is responsible for managing the care of the Veteran throughout the process. Supports the Cardiology Hub and Spoke network's mission to improve timely access to cardiology care. Functions at their highest level of role performance and aligns high-quality care with key performance indicators to ensure business practice standards meet patient care needs. Works collaboratively as a member of the interdisciplinary team, makes caring for the Veteran their propriety while in the work setting, and demonstrates customer service principles in all aspects of work. Provides peers with informal constructive feedback for improvement. Supports colleagues and other nurses through knowledge sharing to provide safe, quality nursing care. Fosters a safe and supportive environment conducive to the professional development of healthcare professionals. Contributes professional nursing perspective in discussions with the interdisciplinary team. Partners with others to effect change and produce optimal outcomes. Evaluates outcomes of evidence-based decisions and practice changes for individuals, groups, and populations. Responsible for the documented outcomes at the program or service level. VA offers a comprehensive total rewards package: VA Nurse Total Rewards Pay: Competitive salary, regular salary increases, potential for performance awards Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Licensure: 1 full and unrestricted license from any US State or territory Work Schedule: 7:30am - 4:00pm, Monday - Friday. This position will travel infrequently by government vehicle to all Community Based Outpatient Clinics (CBOCs) and to the procedural hub. Travel is up to 25% Compressed/Flexible: A compressed work schedule is available if it supports the agency mission. Telework: Ad-Hoc Virtual: This is not a virtual position

Qualifications

Basic Requirements: English Language Proficiency. In accordance with 38 U.S.C. 7403(f), no person shall serve in direct patient care positions unless they are proficient in basic written and spoken English. Graduate of a school of professional nursing approved by the appropriate accrediting agency and accredited by one of the following accrediting bodies at the time the program was completed by the applicant: The Accreditation Commission for Education in Nursing (ACEN) or The Commission on Collegiate Nursing Education (CCNE); OR Individuals attending a master's level bridge program in nursing who have completed coursework equivalent to a bachelor's level degree in Nursing may have opportunity to become registered as a nurse with a state licensing board prior to completion of the bridge program. Upon achievement of a State license, the individual may be appointed on temporary basis and later converted to a permanent appointment upon successful completion and graduation from the bridge program. (Reference VA Handbook 5005, Appendix G6); OR In cases of graduates of foreign schools of professional nursing, possession of a current, full, active, and unrestricted registration will meet the requirement for graduation from an approved school of professional nursing to warrant an appointment as a Nurse who has completed an associated degree/entry level Nursing education program. Credit for foreign nursing education higher that associate degree/entry level requires a formal degree equivalency validation from a recognized equivalency evaluation accepted by VA such as International Consultants of Delaware (ICD). Current, full, active, and unrestricted registration as a graduate professional nurse in a State, Territory or Commonwealth (i.e., Puerto Rico) of the United States, or the District of Columbia. Graduate Nurse Technician (GNT) Exception: Candidates who otherwise meet the basic education requirements, but do not possess the required licensure, may be appointed at the entry step of the grade and level applicable to the completed nursing education as a GNT on a 120-day temporary appointment while actively pursuing licensure (may be extended up to two years on a case-by-case-basis.) NOTE: Grandfathering Provision - All persons currently employed in VHA in 0610 series and performing the duties as described in the qualification standard on the effective date of the standard (1/29/2024) are considered to have met all qualification requirements for the grade held including positive education and licensure/certification. Grade Determinations: The following Scope, Education and Dimension criteria must be met in determining the grade assignment of candidates, and if appropriate, the level within a grade. The Dimension requirements (Practice, Veteran/Patient Driven Care, Leadership, Professional Development and Evidence-Based Practice/Research) are detailed for each grade and level within the online assessment: https://apply.usastaffing.gov/ViewQuestionnaire/13094970. Grade/Level Scope Education Nurse I, Level I Delivers fundamental, knowledge-based care to assigned clients while developing technical competencies. An Associate Degree (ADN) or Diploma in Nursing, with no additional professional nursing required. Nurse I, Level II Demonstrates integration of biopsychosocial concepts, cognitive skills and technically competent practice in providing care to clients with basic or complex. An ADN or Diploma in Nursing AND 1 year of spec