Nurse Care Coordinator Manager (RN) - Remote, CA License

About Clarity Pediatrics

Clarity Pediatrics is reimagining pediatric chronic care, starting with ADHD. After successfully launching our virtual clinic for ADHD and anxiety, we are expanding our pediatric care platform to address other common chronic conditions and are focused right now on Obesity and Overweight management. Our clinical model is tech-enabled, backed by the best science, and designed to deliver exceptional health outcomes that transform a child's trajectory.

Our co-founders and leadership team have deep commitment to clinical excellence and domain expertise in healthcare. Our CEO, Christina LaMontagne , has led two startups and earned her MBA at Harvard Business School. Our Chief Medical Officer, Alesandro Larrazabal, MD , trained at UCSF and Stanford. Until recently, he was a Medical Director building specialty care services at Kaiser Permanente. Earlier, he worked at IDEO.

Position Summary

The Nurse Care Coordinator Manager (RN) is an integral member of Clarity Pediatrics' interdisciplinary care team, collaborating with physicians, advanced practice providers, psychologists, and therapists. Under the direction of clinical leadership, the Nurse Care Coordinator lead ensures seamless care delivery for children with chronic conditions by coordinating clinical appointments, providing patient and family education, managing medication authorizations, and serving as a primary point of contact between families, providers, and pharmacies. This role will also be the supervisor for the team of nurses, medical assistants, and community health workers. Note this is a fully remote position.

Key Responsibilities

Leadership Responsibilities include:

Staff Supervision & Development

Recruit, hire, train, and onboard new team members

Provide direct supervision and performance management for all assigned staff

Conduct regular 1-on-1 meetings, performance reviews, and coaching

Identify professional development needs and facilitate training and continuing education

Address performance issues promptly and constructively; document as appropriate

Prepare and deliver staff schedules and manage coverage

Operational Management

Maintain compliance with healthcare regulations (HIPAA, state nursing boards, etc.)

Ensure timely and accurate documentation and record-keeping

Participate in quality improvement and process optimization initiatives

Track and report key performance indicators and metrics

Coordinate with other departments to ensure seamless patient care transitions

Maintain appropriate staffing ratios and coverage

Communication & Collaboration

Communicate effectively with patients, families, and interdisciplinary team members

Participate in team meetings and clinical huddles

Serve as liaison between clinical staff and management

Report to leadership on team performance, concerns, and successes

Collaborate with community partners and external resources

Also assist with coverage and support of Care Coordination Team duties, including:

Care Coordination & Scheduling

Coordinate, schedule, and reschedule clinical appointments across the care team

Manage referrals to specialist and external clinical services

Proactively follow up with families to reduce gaps in care and no-show rates

Communication

Provide clinical updates to referring physicians

Coordinate lab work and documentation requirements for treatment planning with referring providers

Support the providers for patients requiring escalation of care

Provide evidence-based education to families regarding chronic condition management

Explain medication regimens, treatment plans, and care goals in accessible language

Respond to patient and family inquiries via messaging and phone in a timely manner

Medication Management & Pharmacy Coordination

Initiate and manage medication prior authorization requests with insurance payers

Communicate with pharmacies to resolve dispensing issues and coordinate refills

Track authorization status and escalate delays to the appropriate clinical team member

Maintain accurate medication records and document all pharmacy communications

Qualifications

Required:

Licensure: Active California Registered Nurse (RN) license in good standing (Bachelor's, or Master's degree in Nursing accepted)

Experience: Minimum 10 years of nursing experience

Leadership: Experience leading a team of clinical staff

Tech-Savvy: Demonstrated proficiency with multiple technology platforms and electronic health record (EHR) systems

Communication: Strong organizational, communication, and interpersonal skills

Virtual Environment: Ability to manage competing priorities and work collaboratively in a remote, virtual environment

Cultural Responsiveness: Comfort working with diverse, medically and socially complex pediatric populations

Startup Mindset: Excitement about joining a fast-growing startup and iterating on new care models.

Internet Access : Reliable internet connection and a dedicated workspace suitable for remote work

Preferred:

Experience in pediatric, chronic care, or care coordination settings

Familiarity with prior authorization processes and payer requirements

Experience working in underserved or urban environments

Logistics

Full-time position

Regular work hours of M-F from 8 AM - 5 PM PT + on-call coverage for escalation of care by Care Coordinator Team

$100,000 - $120,000/year with medical and ancillary benefits

Remote-friendly culture