Nurse (Case Management)

Summary

The incumbent provides advanced professional nursing case management and care coordination services to eligible American Indian beneficiaries, independently managing complex case management situations, leads quality improvement and program development activities in care coordination. This position is located in the Emergency Department at the Northern Navajo Medical Center, Shiprock, NM. A REAL ID will be required beginning May 7, 2025, in accordance with 6 C.F.R. 37.5 (2021).

Duties

Total Compensation Package - Check out IHS's outstanding total compensation package for this job: Registered Nurse Total Compensation | Pay (ihs.gov) Manages an assigned caseload of patients with chronic or recurring health conditions that require case management services. Provides individualized education to patients and families regarding disease processes, medications, treatment plans, self-management strategies, and post-discharge care requirements using established educational materials. Participates in discharge planning activities for assigned patients, including identifying discharge needs, coordinating post-discharge services, and providing patient and family education. Coordinates referrals, authorizations, and follow-up services related to ongoing care needs. Facilitates communication among primary care, specialty care, contract care facilities, tribal programs, and community organizations using established coordination procedures. Participates in interdisciplinary rounds, discharge planning meetings, and care coordination conferences to address assigned cases, contribute nursing perspectives, and ensure shared understanding of care plans and discharge goals. Provides direct professional nursing care to assigned patients with chronic and recurring health conditions. Supports clinic operations including patient flow coordination and triage workflow, to enhance access and efficiency. Collects and maintains case management data, including service utilization, identified barriers, interventions, and patient outcomes. Assists in monitoring the effectiveness of care coordination processes to support quality improvement initiatives, using established data collection tools and methods. Leads or substantially contributes to the review, development, and implementation of case management and care coordination policies, procedures, and tools. Independently develops recommendations based on outcome data, clinical experience, and best practices, and presents findings to program leadership.

Qualifications

To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. BASIC REQUIREMENT(S): Education - A graduate or higher level degree, bachelor's degree, associate degree, or diploma from an accredited professional nursing educational program is required. This education must have been accredited by the Commission on Collegiate Nursing Education, Council on Accreditation of Nurse Anesthesia Educational Programs, Accreditation Commission for Midwifery Education, or an accrediting body recognized by the U.S. Department of Education at the time the degree was obtained. Degree from Foreign Nursing School: Official certification from the Commission on Graduates of Foreign Nursing Schools is required for individuals who graduated from foreign nursing schools. Licensure- For all grade levels and positions, applicants must have passed the National Council Licensure Examination. In addition, they must possess a current, active, full, and unrestricted license or registration as a professional nurse from a State, the District of Columbia, the Commonwealth of Puerto Rico, or a territory of the United States In addition, to the Basic Requirements, you must also meet the Minimum Qualifications stated below. In addition, to the Basic Requirements, you must also meet the Minimum Qualifications stated below- MINIMUM QUALIFICATIONS: Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the next lower grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: Managed a caseload of patients with chronic conditions by assessing their needs and creating personalized care plans, adjusting them when situations became more complex. Coordinated care across providers, supported patients through transitions and follow-up, provided education, and helped improve care processes using patient data.

Education

This position has an education requirement. You are strongly encouraged to submit a copy of your transcripts or a list of your courses including titles, credit hours completed, and grades. Unofficial transcripts will be accepted in the application package. Official transcripts will be required from all selectees prior to receiving an official offer. Only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education may be credited. Applicants can verify accreditation at the following website: https://www.ed.gov/accreditation. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit https://sites.ed.gov/international/recognition-of-foreign-qualifications/.