Nurse Manager, Neonatal Intensive Care Unit (NICU)

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Exemption Status:

Exempt

Hiring Range:

$116,958.40 - $210,516.80 Please note that the final offer may vary within this range based on a candidate’s experience, skills, qualifications, and internal equity considerations .

Schedule Details:

Monday through Friday

Scheduled Hours:

0700 1500

Shift:

1 - Day Shift, 8 Hours (United States of America)

Hours:

40

Cost Center:

10010 - 1242 Newborn Nursery ICU

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

The Nurse Manager is responsible and accountable for the 24-hour planning, organizing, directing, and coordination of clinical and administrative performance of assigned unit(s). Facilitates collaboration with medical and administrative leadership to assure patient needs are met and evaluates nursing care and patient outcomes. The scope of responsibilities includes clinical and safety practices of nurses and other members of the clinical team, professional nursing practice, leadership and professional growth, human resource management, financial performance, system coordination and clinical performance (safety, satisfaction and quality) improvement.

The neonatal intensive care unit (NICU) at UMass Memorial Medical Center – Children’s Medical Center is the region’s only Level III NICU, caring for extremely premature babies and newborns with complex medical needs. A Level III NICU is equipped to treat babies born as early as 22 weeks' gestation. As a regional referral center, we also receive babies from other birthing centers who need the high level of care our team provides.

I. Major Responsibilities:

• Clinical Practice, Patient Flow, Patient Experience:
• 1. Leads with high reliability principles framework with goal of zero harm.
• 2. Is responsible for a positive work environment that is safe for patients, visitors and staff.
• 3. Accountable for clinical practice and deployment of resources at the unit level to ensure ongoing implementation of nursing process and adherence to standards.
• 4. Conducts daily patient care rounds, assessing patient care requirements and monitoring nursing & ancillary staff performance to achieve safe, cost effective and quality patient care.
• 5. Directs the oversight of clinical practice through continuity of nursing assignments to optimize the patient plan of care.
• 6. Responsible to oversee that the nursing process is being utilized for each patient and a plan of care is established, coordinated, and delivered to each patient and family.
• 7. Creates and sustains a collaborative, patient-focused environment supporting excellence in clinical and service practices.
• 8. Assures the efficient daily operations of assigned unit(s), including appropriate staffing levels, equipment and supplies, bed and/or examination room management, workflow and productivity to meet patient needs.
• 9. Implements nursing standards, policies and procedures.
• 10. Accountable to hold multidisciplinary rounds for team lead review of care plans on the unit with providers, nursing, and ancillary team.
• 11. Maintains compliance with regulatory standards including, but not limited to, JC and DPH.
• 12. Ensures unit-based standards of care are in accordance with departmental, organizational and/or compliance related standards.
• 13. Maintains and displays knowledge of current profession/clinical issues and practices through participation in professional organization and certification in field of nursing.
• 14. Demonstrates and role model’s principles of ethical professional nursing practice.
• 15. Participates in Nursing Staff Organization; a shared governance model of practice through membership in nursing leadership council. Represents the department of nursing in various committees and task force activities throughout the medical center.
• 16. Coordinates team huddles during the day and in the evening to review new admissions, patient progression towards goals and discharge plan. Reports significant huddle outcomes to unit-director.
• 17. Accountable to patient experience outcomes in designated area

• Leadership/Management, Human Resources
• 1. Responsible for appropriate staffing levels, scheduling, hiring, and budgeting.
• 2. Assesses candidates, through behavioral and peer interviewing, for appropriate positions within the unit and makes recommendations for hire, transfers, promotions and/or other staff changes.
• 3. Partners with Safety Specialists for orientation of new clinical staff.
• 4. Provides clinical and administrative oversight of all staff and completion of specific performance reviews.
• 5. Assures appropriate orientation, competence assessment, in-service training and continuing education for all staff.
• 6. Ensures the proper documentation for recruiting, on-boarding, evaluating and terminating staff are completed timely and thoroughly. (i.e. position requisition, orientation checklist, separation).
• 7. Assures licensing certification for all staff is current.
• 8. Ensures job descriptions are reflective of current job duties and responsibilities and performance evaluations are completed for staff timely according to HR policies.
• 9. Fosters an awareness of the diversity that exists within the organization and strives to increase it by including culture, ethnicity, gender and age; promoting an environment that is sensitive to the needs of diverse populations.
• 10. Leads and influences the development of staff by creating a practice climate of responsiveness and learning which supports retention and recruitment of competent nurses and team members.
• 11. Develops staff by assisting them to identify goals and appropriate opportunities for learning.
• 12. Provides forums for individual and team recognition.
• 13. Coaches and supports staff by removing barriers and addressing issues.
• 14. Promotes communication and feedback through regularly scheduled staff meetings and other venues.
• 15. Informs Director and Associate Chief Nursing Officer of staff concerns.
• 16. Maintains current knowledge of labor and employment laws impacting staff in own unit and/or those that impact areas across the medical center. Maintains knowledge of current union contracts within own area of responsibility.
• 17. Establishes a climate for open, two-way communication and builds relationships at all levels of the organization.
• 18. Develops, implements and updates recognition initiatives valued by the unit/area.
• 19. Ensures and is accountable to staff participation in Nursing Staff Organization Governance councils.
• 20. Accountable for staff attendance at in-service programs, teaching opportunities, staff meetings and rounding.
• 21. Uses tools such as employee surveys to measure staff morale with a focus toward recognition and developing action plans for improvements.

• Budgetary Planning and Financial Performance
• 1. Develops annual departmental budgets based on established patient care indicators, projected volumes and patient populations.
• 2. Maintains cost effective staffing patterns based on department of nursing approved staffing budgets.
• 3. Maintains master staffing plans, position control and produces monthly staffing schedule aligned with departmental standards.
• 4. Demonstrates fiscal responsibility via monitoring of salaries and supply expenses, prepares and submit