Ocean Import

What You Can Expect :

Key Responsibilities

• •Coordinate ocean import shipments, including FCL, LCL, and consolidation cargo.
• •Act as a primary contact for customer inquiries and shipment updates.
• •Liaise with overseas offices, carriers, vendors, and internal departments to ensure smooth shipment execution.
• •Prepare, review, and manage shipping and import-related documentation.
• •Issue and verify documents such as Arrival Notices and Delivery Orders.
• •Maintain accurate shipment and customer data in the Transport Management System (TMS).
• •Support invoicing, shipment closing, and operational reporting activities.
• •Monitor shipment progress and proactively resolve operational issues.
• •Identify customer needs and provide appropriate logistics solutions.
• •Ensure compliance with company procedures and applicable regulations.

What You Bring:

Qualifications

Required

• •Diploma, Vocational School Certificate, or Bachelor's Degree.
• •Minimum 1 year of professional working experience.
• •Good communication and coordination skills.
• •Basic English communication skills, including email correspondence.
• •Proficiency in Microsoft Office applications (Excel, Word, Outlook).
• •Strong attention to detail and willingness to learn.

Preferred

• •Experience in freight forwarding, logistics, shipping, import/export, customer service, or administrative operations.
• •Experience in customer-facing or coordination roles.
• •Knowledge of import documentation and international trade.
• •Experience using logistics systems such as CargoWise or other TMS platforms.
• •Business-level English proficiency.

Key Competencies

• •Customer-focused mindset
• •Strong communication and interpersonal skills
• •Attention to detail and accuracy
• •Problem-solving ability
• •Teamwork and collaboration
• •Time management and multitasking skills
• •Proactive attitude and willingness to learn
• •Interest in international logistics and supply chain operations