Office Assistant & Camp Store Coordinator

About Camp Kwasind

Camp Kwasind is a ministry of the Canadian Baptists of Ontario and Quebec (CBOQ) and has been investing in young people since 1944. Our mission is to create life-transforming experiences where children, youth, and leaders can encounter Jesus, build authentic community, and grow in confidence and character. We operate year-round as a summer camp, retreat centre, and ministry hub for churches and partner organizations.

• Reports To: Office Manager
• Position Type: Full Time (35hr/w) with Pension & Benefits

* note: 6 days a week during summer camp weeks

Position Summary:

Camp Kwasind is seeking a highly organized, service-oriented, and proactive Office Assistant & Camp Store Coordinator to serve as a key member of our year-round operations team.

This full-time role combines administration, guest group support, customer service, and retail management , with seasonal intensity during the summer months. The successful candidate will play a key role in coordinating year-round ministry and rental groups , maintaining a high standard of guest experience, and operating the Camp Store (Tuck Shop) year-round. This individual will contribute significantly to ensuring Camp Kwasind is organized, hospitable, and “guest-ready” at all times.

There is no existing vacancy, this is a new role.

Core Competencies (Qualifications & Skills)

Alignment with the mission and values of Camp Kwasind and the Canadian Baptists of Ontario & Quebec

Strong organizational, administrative, and time management skills

Warm, welcoming, and guest-focused communication style

Excellent written and verbal communication abilities

Financial awareness (budgeting, invoicing, payment tracking, reporting)

Proficiency in Microsoft Office and systems such as Camp Brain and Square

Experience in customer service, administration, hospitality, or retail (asset)

Asset to have basic design skills (Canva, Adobe)

Adaptability and ability to thrive in a fast-paced, seasonal environment

Proactive, solution-oriented mindset

Key Responsibilities

September – June (Administrative, Ministry, Guest Group & Store Operations)

Guest Group & Ministry Coordination

Coordinate bookings for year-round ministry and rental groups, including:

Preparing and issuing contracts and agreements

Tracking deposits and payments

Maintaining accurate booking records and schedules

Providing clear, timely, and professional communication with group leaders

Assist with invoicing, payment collection, and financial tracking related to guest groups and camp programs

Support pre-arrival communication with guest groups, including welcome emails, reminders, and information packages

Assist in collecting group details such as attendance numbers, dietary needs, and program schedules

Help prepare arrival materials, welcome packages, and printed resources

Contribute to a high standard of a “Kwasind Ready” guest experience

Systems & Reporting

Maintain accurate records within systems such as Camp Brain

Track booking status, outstanding payments, and required documentation

Assist in generating reports and summaries for leadership and planning purposes

Administrative Support

Provide administrative support to the Office Manager and leadership team

Manage communications, including email and phone inquiries

Support camper registration, database management, and documentation preparation

Maintain organized digital and physical filing systems

Camp Store (Tuck Shop) – Year-Round Development

Oversee and maintain the Camp Store (Tuck Shop) year-round, including:

Work with Office Manager on inventory planning, ordering, and supplier coordination

Work with Office Manager and Executive Director on budget tracking, cost analysis, and pricing strategy

Preparing stock, systems, and workflows for summer operations

Exploring and implementing Tuck Shop opportunities for guest groups

June – August (Summer Operations)

Serve as front desk receptionist, supporting parents, guests, delivery staff and summer staff

Continue to support guest group coordination as needed, including communication and payment tracking

Tuck Shop (Camp Store) Leadership

Manage operations of the Camp Store with Office Manager oversight, including:

Inventory execution and restocking

Staff training, scheduling, and supervision

Daily sales operations and cash handling

Camper account management

Weekly financial reporting and reconciliation

Visual merchandising and sales promotion

Administrative & Camp Operations Support

Provide administrative support to camp staff and leadership, including:

Printing schedules, reports, and communications

Supporting camper and medical documentation processes

Assisting with staff coordination and time tracking

Contribute to mid-season and end-of-season reporting, evaluations, and office wrap-up

Additional Requirements:

Must be willing to work on-site during major retreat events and full-time on-site during summer camp season.

Recent Vulnerable Sector Check (or obtain one before start date)

Willingness to actively participate in a Christian ministry environment

Compensation & Work Schedule

Full-time, year-round position

Full-time, on-site work required

Occasional evenings and weekends required, particularly during events and guest group rentals

Living in or near Muskoka is strongly preferred

Why Work at Camp Kwasind?

• •Meaningful Impact
• Be part of life-changing experiences that help shape the next generation of leaders, grounded in faith, character, and community.

• •Competitive Compensation & Benefits
• We offer a competitive salary within the camping industry, along with vacation time, personal days, and a comprehensive benefits package.

• •Seasonal Flexibility & Summer Impact
• Enjoy flexible work rhythms throughout the year, with the opportunity to be fully engaged in the high-impact summer season.

• •Growth-Oriented Culture
• Join a collaborative and innovative team with a rich history and a vision for continued growth, creativity, and ministry impact.

Applications

Qualified candidates may apply by August 15, 2026 to HR through the link.

All candidates whose training, experience and aptitudes meet the requirements for the job will be considered, subject to acceptance of the CBOQ code of conduct policy. CBOQ welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.