Office Automation Assistant

Summary

Join the Indian Health Service and make a meaningful impact in Native communities. In this role, you will support vital healthcare operations in the Business Office, that ensure patients receive timely, high-quality care. If you're looking for a rewarding career where your work directly supports patient services and community well-being, we encourage you to apply. A REAL ID will be required beginning May 7, 2025, in accordance with 6 C.F.R. 37.5 (2021).

Duties

Initiates and maintains provider and facility enrollment into applicable government and commercial third-party resources. Oversees all forms and forms on-line to be updated for all provider licensures in files, also assists with recredentialing. Oversees queries and retrieves of State license, board certifications and mailing time sensitive documents to third party payers to keep and maintain provider number active. Conducts the enrollment process and creates tracking logs to monitor provider enrollment applications. Works in collaboration with credential department, recruitment, acquisitions, and human resources. Enters provider enrollment data into online systems portals and update provider files. Receives visitors and telephone calls and refers them to appropriate staff member or furnishes information requested.

Qualifications

To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. MINIMUM QUALIFICATIONS: GS-05: Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the next lower grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: Performing clerical support for provider enrollment, timekeeping duties or similar application processing; reviewing documents for completeness and accuracy; maintaining electronic records and tracking deadlines; obtaining missing information; and using office software to prepare routine correspondence and reports. OR Four years of education above the high school level. OR I have a combination of specialized experience and education post high school with courses related to the occupation that meets 100% of the qualification requirements for this position. Typing Proficiency Requirements:In addition to meeting experience or education requirements, applicants for these positions must show possession of the following skills, as appropriate. Applicants may meet these requirements by passing the appropriate performance test, presenting a certificate of proficiency from a school or other organization authorized to issue such certificates by the Office of Personnel Management local office, or by self-certifying their proficiency. Performance test results and certificates of proficiency are acceptable for 3 years. Agencies may verify proficiency skills of self-certified applicants by administering the appropriate performance test. Must be able to type at least 40 words per minute based on a 5-minute sample with three or fewer errors. You must meet all qualification requirements within 30 days of the closing date of the announcement.

Education

This position has an education requirement. If you are substituting education for experience; You are strongly encouraged to submit a copy of your transcripts or a list of your courses including titles, credit hours completed, and grades. Unofficial transcripts will be accepted in the application package. Official transcripts will be required from all selectees prior to receiving an official offer. Only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education may be credited. Applicants can verify accreditation at the following website: https://www.ed.gov/accreditation. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit https://sites.ed.gov/international/recognition-of-foreign-qualifications/.