Office Receptionist

The Cross Family of Agencies welcomes you. We need your talent and expertise.

• A. SUMMARY
• Provides assistance and administrative support for all areas of the agency.

B. POSITION FUNCTIONS

• •Greets walk-in clients and company personnel, directing them to the appropriate department or employee.
• •Answers phone and receives faxes and processes mail
• •Responsible for copying functions and communicating copier maintenance requests.
• •Programs and communicates to affected employees all new material for form letters, within 48 hours of receipt.
• •Distributes material to the correct parties.
• •Provide assistance as needed/requested for clerical tasks, such as setting up permanent files, etc.
• •Performs other functions as assigned by management.
• •Supports needs of the Laconia office departments.

• C. KNOWLEDGE, SKILLS AND ABILITIES
• Must be organized, with demonstrated skills for effective verbal and written communication. Should be familiar with and should have a good understanding of the agency system. Must be computer savvy.

• D. OTHER REQUIREMENTS
• Ability to use personal computer and have proficiency in various software programs, including but not limited to Microsoft Word and Excel.

• E. WORKING CONDITIONS
• Fast-paced multi-tasking environment.

F. GENERAL

• •This job description is intended to describe the level of work required of the person performing the job.
• •Essential functions are outlined; other duties may be assigned as needs arise or as required to support the agency’s essential functions.
• •This description is not intended as a contract and is subject to unilateral change and revision by management.
• •Any written contractual agreements will supersede this job description.
• •All requirements may be modified to reasonably accommodate physically or mentally challenged employees

Compensation: The base salary range for this role is $18–$22 hourly. Actual compensation will be based on factors including location, skills, experience, and internal equity. Cross Insurance offers a comprehensive benefits package including medical, dental, vision, 401(k) with match, paid time off, and more.