Office Services Clerk

Davis Polk & Wardwell LLP (including its associated entities) is an elite global law firm with world-class practices across the board. Clients know they can rely on Davis Polk for their most challenging legal and business matters. From offices in the world's key financial centers and political capitals, our more than 1,000 lawyers collaborate seamlessly to deliver exceptional service, sophisticated advice and creative, practical solutions. Visit davispolk.com .

Position Summary

The Office Services Clerk is responsible for supporting the daily operations of the mailroom and related office services functions. This role ensures the timely processing and distribution of mail, courier packages, and internal deliveries, while also assisting with copy center support and general office service requests. The ideal candidate is reliable, organized, service-oriented, and able to manage multiple responsibilities in a fast-paced professional environment while delivering outstanding customer service.

Shift: Monday - Friday, 11am - 7pm

Essential Duties and Responsibilities

Typical responsibilities include, but are not limited to, the following:

Sort, process, and distribute incoming USPS, FedEx, UPS, DHL, and courier deliveries

Prepare and process outgoing mail and overnight shipments

Receive, log, and notify employees of incoming packages

Reconcile postal, courier, and hand-delivery receipts

Respond to internal and external telephone and email inquiries related to office services

Prepare and ship interoffice pouches according to schedule

Complete required domestic and international shipping documentation

Deliver office supplies, stationery, and other items throughout the office as needed

Monitor email requests and respond in a timely manner

Coordinate courier services and track deliveries as needed

Assist with food pickup and delivery for office lunches

Support the copy center with copy requests, document binding, and restocking supplies

Perform general office service requests and minor support tasks

Ability to take instructions over the phone

Qualifications/Position Requirements

Ability to manage a varied workload and meet deadlines

Punctual, dependable, and responsive

Proficient in Outlook and other required office applications

Strong customer service and interpersonal skills

Ability to work collaboratively with attorneys, legal assistants, and business support staff

Flexibility to adjust daily priorities in response to urgent or unexpected requests

Strong written and verbal communication skills

Ability to handle firm and client information with confidentiality and discretion

Education and/or Experience

High School diploma or equivalent preferred

Prior customer service, office services, mailroom or other client-facing experience

Compensation

The expected base salary for this position ranges from $55,000-$65,000. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. Davis Polk offers a competitive salary and comprehensive benefits package.