Officer, Specialist, Loan Operations, Corporate Banking, Technology and Operations

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Job Purpose

Manage Priority Sector Lending Operations responsible for specific loan products – Co lending, BC Lending, Direct Assignment deals.

Key Requirements

• •Processing of Loan transactions as per the agreed SLA
• •Ensure adherence to the regulatory / SOP guidelines.
• •Pass requisite reconciliation entries so as to keep the accounts clean
• •Manage the processing makers and ensure they are trained and abreast of the process changes.

Requirements

• •Ensure smooth day to day loan operations for Co lending, Direct assignment processes.
• •Improve operational Controls and ensure Compliance to all regulations pertaining to Loan and priority sector / securitization guidelines.
• •Loan Disbursal & Loan Servicing (Interest reset, Rollover, Restructuring, Advices, Rate Uploads)
• •Analyzing & Improvising various transactional reports & Customer Advices.
• •Assist in reviewing/developing Department Operating Instructions and ensure adherence of Policy and Procedures.
• •Key role in the UAT & the Project Team in the Successful Implementation of Loan processing System.
• •Support digital Strategy of the bank.
• •Partnering Business team in successful rollout of various PSL products
• •Effective Relationships with Senior Management, Internal & External Customers.
• •Ensuring the GLAO and other reconciliations are performed in timely manner

Required Experience

• •Candidate should have Minimum 6-8 years’ experience in Loan Operations.
• •Should have strong knowledge of various corporate and retail loan aspects wrt. Disbursement parameters, EMI calculation, loan servicing products.
• •Handling all types of customer complaints, enquiries Queries. Interacting with beneficiary / beneficiary bank / issuing bank regarding any clarification with respect to loan/securitization transactions.
• •Should possess good MS excel capabilities and have a proven track record in working with such projects.

Education / Preferred Qualifications

Graduate / Post-Graduate with relevant work experience in working in the Loan Ops Unit.

Core Competencies

• •Process Management
• •Strategizing and Problem-solving skills
• •Interactive to communicate with different stakeholders.

Technical Competencies

• •Excellent hold of MS Excel capabilities
• •Good Computer Skills
• •Overview of systems used in Cash Operations

Location:

Mumbai

Job:

Operations

Schedule:

Regular

Employee Status:

Full time