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PerkinElmer

OneSource Service Support Specialist

Yokohama

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hirly's read of this role

Seniority
Mid level
Country
JP
Work mode
On-site / unstated
First seen by hirly
27 Sept 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs. With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services.

Job Title

OneSource Service Support Specialist

Location(s)

Yokohama Plans and oversees enterprise-level support and service activities for company products and services for a designated client or group of clients.

Ensures quality service and operational performance within the parameters of program and delivery standards.

Develops client relationship and understanding of client business and product installations to identify service needs, plan service delivery and drive use of proactive service and support mechanisms to reduce client downtime and support costs.

Acts as single point of client contact to coordinate resolution of service incidents and escalation of technical issues.

Collaborates with sales and support groups to demonstrate value of support offering to client and identify opportunities for expanded support business.

Original posting on PerkinElmer's site ↗

Listed on hirly, a job board. hirly is not the employer: PerkinElmer is hiring for this role.

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