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Destination Knot

Online - Hotel Customer Service Coordinator - Entry Level

Maryland

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hirly's read of this role

Seniority
Entry level
Stated salary
$45,000 – $65,000 per year
Country
US
Work mode
Remote-friendly
First seen by hirly
28 Oct 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

Position Summary:

As a Virtual Hotel Customer Service Coordinator, you’ll help clients arrange lodging for leisure, group, or business travel. You’ll ensure each booking runs smoothly while upholding our commitment to exceptional service.

Responsibilities:

Understand client needs and travel preferences

Provide hotel recommendations and confirm reservations

Manage booking changes and follow-up communication

Keep detailed, accurate client records

Requirements:

Organized and dependable

Comfortable with digital tools and remote communication

Friendly, professional demeanor

Willingness to learn the travel booking process

Benefits:

Collaborative remote environment

Hands-on guidance and self-paced training

Access to industry partnerships and hotel programs

Original posting on Destination Knot's site ↗

Listed on hirly, a job board. hirly is not the employer: Destination Knot is hiring for this role.

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