Operational Compliance Manager

At PGE, our work involves dreaming about, planning for, and realizing a smarter, cleaner, more enduring Oregon neighborhood. Its core to our DNA and we haven’t stopped since we started in 1888. We energize lives, strengthen communities and drive advancements in energy that promote social, economic and environmental progress. We’re always on the lookout for people passionate about leading and being a part of teams that are advancing innovative clean energy solutions that are also affordable and accessible to all.

Manager Operational Compliance

Job Function Summary:

Manager of the NERC Compliance Operational Compliance Group. Overseeing the implementation of NERC regulations that impact PGE Operations. Monitors compliance with relevant laws, regulations and company procedures and policies.

Identifies and evaluates risks. Supports the design and implementation of controls and standards. Responds to concerns, resolves issues and advises the business on rules, controls and industry best practices. Administers key compliance processes, including training and other corporate controls.

Key Job Information:

Manager, Operational Compliance 617

Grade 9

Career Level: M2

Manager-

Manages professional employees and/or supervisors

Is accountable for the performance and results of a team

Adapts departmental plans and priorities to address resource and operational challenges

Decisions are guided by policies, resources and business plan; receives moderate guidance from manager

Provides subject matter guidance to employees, colleagues and/or customers

Key Responsibilities:

Operational Regulatory Compliance Contributes to the overall compliance effort of PGE; provides leadership and representation to other departments relative to operating unit; assures accuracy and overall compliance with regulatory requirements; collaborates with other compliance-related functions to ensure alignment with overall goals and objectives; monitors emerging regulatory and compliance issues and adapts strategy; promotes cross-functional alignment for all compliance-related tasks and initiatives.

Regulatory Compliance : Function Management Manages a team of operational compliance professionals responsible for serving as subject matter experts to operational units in their duty to comply with relevant laws, regulations and internal procedures, providing guidance on meeting compliance standards and commenting on proposed regulations or standards; provides technical management for the team, ensuring that objectives are met and all relevant standards/procedures are followed; ensures that operational problems are identified and resolved; ensures that operational procedures and working practices are current and fit for the purpose.

Financial Management: Manages team providing legal support; oversees development and implementation of processes and procedures in support of legal activities; oversees administrative matters relating to the Legal team and the delivery of legal services to business partners, including administrative matters pertaining to finances and budgeting, outside counsel and other vendors management and performance, and the legal department’s utilization of information technology and manage delivery of continuing legal education for the department.

Resourcing: Oversees resourcing decisions and planning for team; partners with HR in the definition of jobs, recruitment, evaluation and selection processes.

Professional Development: Reviews organizational development needs and training strategies to determine required learning and development outcomes for the team; provides guidance in the creation of development plans; monitors ongoing progress and provides coaching and mentoring and provides feedback; completes annual performance management reviews.

Education/Experience/Certifications:

Education Requires a bachelor’s degree in finance, business, science, IT technical field or other related field or equivalent experience.

Experience Prefer eight or more years in combination of compliance and one or more of utility operations, cybersecurity or auditing which includes at least three years of FERC/NERC experience or equivalent.

Competencies (Knowledge, Skills, Abilities):

Functional Competencies-

Expert knowledge of business processes and procedures in operational domain.

Advanced knowledge of electric power markets and system operations for providing power to retail consumers.

Expert knowledge of NERC/FERC regulations and reliability standards.

Advanced knowledge of corporate and operational compliance and risk management principles and protocols.

Advanced understanding of NERC and FERC regulatory processes related to the development of NERC Reliability Standards.

Intermediate understanding of protection and control equipment and techniques used in power utility substations.

Advanced ability to effectively communicate changing ideas and develop corporate consensus when there are competing interests.

Basic knowledge of electric utility protection and control systems, substation equipment and communications systems.

Advanced skill in driving continuous improvement; consistently demonstrates innovative new thinking focused on risk and compliance strategy, controls and implementation.

General Competencies -

Advanced organization and prioritization skills

Advanced ability to manage stakeholders

Advanced knowledge of business process Interrelationships

Advanced decision-making skills

Intermediate organizational management skills

Advanced negotiation skills

Leader Practices-

Drives Results

Plans and Aligns

Decision Quality

Drives Engagement

Courage

Physical and Cognitive Demands :

Cognitive Level-

Substantial: Consistent use of logic or scientific thinking to define problems, collect information, establish facts and draw valid conclusions (for example, engineer, HR director, plant manager, etc.).

Cognitive-

Ability to adhere to set response times, deadlines and time-sensitive tasks

Ability to follow accuracy standards

Ability to follow through on decision-making tasks

Ability to interact effectively and collaboratively within a team environment

Ability to communicate and problem solve when under stress

Ability to respond and adapt to frequent change

Ability to accept and demonstrate self-awareness when provided constructive feedback

Ability to discern feedback and acknowledge ownership of areas of improvement

Ability to avoid future mistakes by applying reasonable skills to new but similar work situations or tasks

Ability to successfully collaborate with peers, managers and others within the organization

Demonstrates sound memory

Ability to process new information to be applied consistently to work tasks

Schedule/Attendance-

Ability to work long hours

Ability to work a variable schedule

Ability to report to work and perform work during periods of severe inclement weather

Ability to consistently meet attendance standards for regular, reliable, predictable, full-time attendance

Physical Capabilities-

Does the job require a valid driver’s license?

☒ Yes

Driving/travel/commute?

☒ Frequently (at least once a week or more)

Overnight inside/outside the service territory?

☒ Occasionally (one to two times a month or less)

Computer use (use computer regularly for entire work shift)

Lifting/pushing/pulling (check appropriate weight):

☒ Up to 10 lb

Carrying (check appropriate weight):

☒ Up to 10 lb

Stairs (over 10 steps)

Environment - Indoor/Outdoor-

☒ Office environment

☒ Plant environment

☒ Field environment

Actual total compensation, including a performance based incentive bonus, is commensurate with experience, skills, qualifications, education, training, and internal equity.

PGE believes in rewarding dedicated performance. We provide a total rewards package that is designed to reward your contributions to the company, and, at the same time, support your well-being and professional development, both now and into