Operations Administrator

Join our dynamic team at CCMR3, where we specialize in providing exceptional debt recovery solutions while prioritizing empathy and integrity. As a leading firm in the industry, we are committed to upholding the highest standards of ethical conduct while delivering results for our clients. We are currently seeking talented individuals to join our dynamic team and contribute to our mission of changing the face of the Debt Recovery industry through our Rethink, Reimagine, and Recover philosophy. If you are driven, innovative, and thrive in a fast-paced environment, we invite you to explore the opportunities available with us.

Position Summary

The Operations Administrator supports the accurate, timely, and compliant execution of day-to-day operational processes. This position is responsible for maintaining operational systems and records, preparing account documentation, managing assigned work queues, setting up agreements, drafting consumer correspondence, and coordinating with internal stakeholders and external vendors.

The Operations Administrator is expected to take ownership of assigned responsibilities, meet departmental service-level agreements, identify and escalate issues appropriately, and maintain high standards of accuracy, confidentiality, and regulatory compliance. This role also provides backup coverage across the Operations team to support workflow continuity during planned and unplanned absences.